Support » Plugin: DsgnWrks Instagram Importer » Redux? No new Instagram shots to import

  • Resolved Soren

    (@sorenklingsporngmailcom)


    Justin-
    I think/hope this will be easy to solve…I have your plugin “successfully connected” to instagram, but I find that none of my photos have been imported. I’ve hit the import button a few different times since installing a couple days ago, also I’ve let it lie in case it’s taking a while to import.

    That’s vague, obviously, but any ideas? Thanks!

    http://wordpress.org/extend/plugins/dsgnwrks-instagram-importer/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Justin Sternberg

    (@jtsternberg)

    You might try deleting the user and re-adding it to see if that corrects the issue. If not, please install this plugin: http://wordpress.org/extend/plugins/dsgnwrks-instagram-importer-debug
    and enable the debug option. This will send me a report.

    Soren

    (@sorenklingsporngmailcom)

    Deleting and recreating the user did not help, installed and enabled debug.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Ok, can you select the debug option to delete everything and try one more time?

    Soren

    (@sorenklingsporngmailcom)

    Debug enabled, deleted all options (from the options tab).
    Revoked access from within Instagram.
    Reestablished access from within Tools -> Importer and can see that permission within Instagram.

    But, now I see no change to the Importer Options page!

    Thanks for your help with this.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Forgive me if this is an obvious question. After doing all of that, did you try importing again? If you have a twitter account, feel free to ping me there (@jtsternberg) and i’ll request more info.

    Soren

    (@sorenklingsporngmailcom)

    Sorry, sounds like I wasn’t clear enough. After authenticating with instagram, I am redirected to the Options page in WP Dashboard, but there is no change to the page. I am only shown the single blue button to securely authenticate.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    I think it was a result of instagram’s API being down momentarily. I tried registering a username of my own and had the same issue, but now it appears to be back up again. Could please try again?

    Soren

    (@sorenklingsporngmailcom)

    Very strange, but still no change. After two form resubmission notifications, I get sent to instagram to authenticate, then back to Importer Options, but no dice! I’m stuck with this view.

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Hmm not cool. I’m afraid the only way I can debug at this point is for you to provide me w/ some WordPress login credentials so I can test it myself. If you’d like me to take a look, email me at justin (at) dsgnwrks.pro

    Plugin Author Justin Sternberg

    (@jtsternberg)

    This turned out to be a hiccup with Instagram’s api.

    baugh05

    (@baugh05)

    I am having the same problem with the recent update. The plugin never makes it to link with Instagram. Was there a fix?

    Plugin Author Justin Sternberg

    (@jtsternberg)

    Are you still having this problem? If so, please start a new thread. (this one is marked resolved)

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Redux? No new Instagram shots to import’ is closed to new replies.