Support » Plugin: : the only free Image Optimizer & compress plugin » Reduced by 0 (0 saved) & An error occured when contacting webservice

  • When i manually optimize single image from Media Library, it shows Reduced by 0 (0 saved).

    When i try to OPTIMIZE UNSMUSHED PICTURES or bulk image optimize, its running as usual and the loading bar is progressing but in the end it says An error occured when contacting webservice. Please try again later.

    Resmushit Log:

    [29-12-2020 13:50:39] Revert original image for : /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara.jpg
    [29-12-2020 13:50:48] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-768x493.jpg from 45 KB to 44 KB
    [29-12-2020 13:50:51] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-810x520.jpg from 49 KB to 47 KB
    [29-12-2020 13:50:52] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-375x195.jpg from 11 KB to 10 KB
    [29-12-2020 13:50:53] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-145x100.jpg from 2 KB to 2 KB
    [29-12-2020 13:50:56] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-1080x500.jpg from 65 KB to 62 KB
    [29-12-2020 13:50:57] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-380x260.jpg from 14 KB to 13 KB
    [29-12-2020 13:52:06] Revert original image for : /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara.jpg
    [29-12-2020 13:52:10] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-300x193.jpg from 8 KB to 8 KB
    [29-12-2020 13:52:12] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-1024x657.jpg from 70 KB to 68 KB
    [29-12-2020 13:52:13] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-150x150.jpg from 3 KB to 3 KB
    [29-12-2020 13:52:16] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-810x520.jpg from 49 KB to 47 KB
    [29-12-2020 13:52:18] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-145x100.jpg from 2 KB to 2 KB
    [29-12-2020 13:52:22] Optimized file /wp-content/uploads/2020/12/Cara-Menghapus-Akun-Facebook-Permanen-Dan-Sementara-380x260.jpg from 14 KB to 13 KB

    here is my server specs:

    Server architecture	Linux 5.4.0-58-generic x86_64
    Web server	nginx/1.18.0
    PHP version	7.4.3 (Supports 64bit values)
    PHP SAPI	fpm-fcgi
    PHP max input variables	1000
    PHP time limit	120
    PHP memory limit	1024M
    Max input time	60
    Upload max filesize	500M
    PHP post max size	1024M
    cURL version	7.68.0 OpenSSL/1.1.1f
    Is SUHOSIN installed?	No
    Is the Imagick library available?	Yes
    Are pretty permalinks supported?	Yes

    Here is my WordPress Spes:

    Wordpress Version	5.6
    Active Plugin
    a3 Lazy Load	Version 2.4.2 by a3rev Software | Auto-updates disabled
    Ad Inserter	Version 2.6.19 by Igor Funa | Auto-updates disabled
    ARVE Advanced Responsive Video Embedder	Version 9.1.2 by Nicolas Jonas | Auto-updates disabled
    Autoptimize	Version 2.8.1 by Frank Goossens (futtta) | Auto-updates disabled
    Classic Editor	Version 1.6 by WordPress Contributors | Auto-updates disabled
    Insert Headers and Footers	Version 1.5.0 by WPBeginner | Auto-updates disabled
    Meks Easy Social Share	Version 1.2.1 by Meks | Auto-updates disabled
    Meks Flexible Shortcodes	Version 1.3.1 by Meks | Auto-updates disabled
    Nginx Cache	Version 1.0.5 by Till Krüss | Auto-updates disabled
    Redirection	Version 4.9.2 by John Godley | Auto-updates disabled
    Redis Object Cache	Version 2.0.17 by Till Krüss | Auto-updates disabled
    Redux	Version 4.1.24 by + Dovy Paukstys | Auto-updates disabled Image Optimizer	Version 0.3.11 by | Auto-updates disabled
    Table of Contents Plus	Version 2002 by Michael Tran | Auto-updates disabled
    WPS Hide Login	Version 1.6.1 by WPServeur, NicolasKulka, wpformation | Auto-updates disabled
    Yoast SEO Premium	Version 15.5 by Team Yoast | Auto-updates disabled
    • This topic was modified 11 months, 1 week ago by gissagiswara.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author


    Hi @gissagiswara,

    According to log files, it seems to run fine. Do you still have this issue?


    Thread Starter gissagiswara


    Hi @resmushit it’s been about a month and the issue is now resolved, and it was mainly caused by an error on your service since other users also reported that the SSL certificate on resmushit’s server was expired.




    is this SSL certificate issue really solved ? I have been experiencing the same error message.


    • This reply was modified 6 months, 2 weeks ago by Patronerie.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Reduced by 0 (0 saved) & An error occured when contacting webservice’ is closed to new replies.