Support » Plugin: Cool Video Gallery » Reduce the Height of the preview box.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Praveen Rajan

    (@praveen-rajan)

    @ ITMPnetwork

    The issue is with the page content. I could see an extra <p> tag inside the HTML which is causing this issue, looked into the page source. Please try deleting the shortcode and add it once again.

    Regards,
    Praveen Rajan

    ITMPnetwork

    (@itmpnetwork)

    Hi This is not the issue. I tried to delete add it again, but it is still the same. It comes from the plugin, I dont know i am not a programmer,bur i think from the javascript. Is there a file where i can change the height of this box?

    Thank you.

    Plugin Author Praveen Rajan

    (@praveen-rajan)

    @ ITMPnetwork

    Please see the screenshot below.

    http://img690.imageshack.us/img690/5255/screenshot20121229at110.png

    The <p> tag is extra and this is what is creating the issue. This will be not be present if gallery is added properly. Please let me know more details like the shortcode added.

    Regards,
    Praveen Rajan

    ITMPnetwork

    (@itmpnetwork)

    Ok, i know what you mean, but i don’t have control over this line. I can not remove it, because it comes from the shortcode. On the previous version was working OK. This have appeared just after the installation of the new version. Check the screen shot.

    http://postimage.org/image/iz585ii3v/

    Plugin Author Praveen Rajan

    (@praveen-rajan)

    @itmpnetwork

    Please try disabling other plugins and check the UI. Also if you revert it to old version are you able to see it properly?

    Regards,
    Praveen Rajan

    Plugin Author Praveen Rajan

    (@praveen-rajan)

    Update:

    Please disable this plugin:

    http://wordpress.org/extend/plugins/shortcodes-ultimate/

    Issue is caused due to this plugin. To continue using CVG please disable it.

    Regards,
    Praveen Rajan

    ITMPnetwork

    (@itmpnetwork)

    Thank you Mr. Rajan for the help. How can i revert to the old version if i need?

    Plugin Author Praveen Rajan

    (@praveen-rajan)

    Download v1.6 from

    http://wordpress.org/extend/plugins/cool-video-gallery/developers/

    If the issue is due to other plugin, I guess it will exist on all version. Was there any update on the other plugin mentioned recently?

    Regards,
    Praveen Rajan

    Plugin Author Praveen Rajan

    (@praveen-rajan)

    Update:

    I can see the same issue with v1.6 as well when the other mentioned plugin is enabled.

    Regards,
    Praveen Rajan

    ITMPnetwork

    (@itmpnetwork)

    Yes, it makes conflict probably with that plugin, but i can not remove it because I use it in many posts. I decided to downgrade to 1.6 and it is working now.

    Thank you for the support.

Viewing 10 replies - 1 through 10 (of 10 total)
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