Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Check your browser console for JavaScript errors. Maybe the script is being blocked.

    Thread Starter rayeason

    (@rayeason)

    Thank you for the fast response!

    I have checked with a college and configured there are no console or JS errors.

    It appears the stats have not populated but it has been a few days.

    Thread Starter rayeason

    (@rayeason)

    Hello Till,

    Update: The dashword settings are not showing the expanded “Not Enough Data Collected”.

    I had to deactivate Proxy Cache Purge plugin.

    I will keep an eye on it for the next few days to see if any data populates.

    https://drive.google.com/file/d/1ZlPPpwda82rzoaHJz4ArcWruN4LFvPc2/view?usp=drivesdk

    • This reply was modified 2 weeks, 5 days ago by rayeason.
    Plugin Author Till Krüss

    (@tillkruess)

    Are you seeing the analytics key in your Redis database?

    Thread Starter rayeason

    (@rayeason)

    Yes, I am now seeing analytics keys after removing “define( ‘WP_REDIS_PREFIX’, ‘domain_’ );” and adding “:” to “define( ‘WP_CACHE_KEY_SALT’, ‘domain.tld:’ );”

    However, the plugin is still saying, “Not enough data collected”.

    Plugin Author Till Krüss

    (@tillkruess)

    Don’t use WP_CACHE_KEY_SALT. Only use WP_REDIS_PREFIX.

    Thread Starter rayeason

    (@rayeason)

    I have switched over to WP_REDIS_PREFIX.

    Uninstalled plugin, reinstalled and reactivated.

    No change.

    Thread Starter rayeason

    (@rayeason)

    I recently configure opcache on the server.

    Would this cause any issues with the dashboard no updating AND/OR Redis not functioning correctly?

    Plugin Author Till Krüss

    (@tillkruess)

    Restart PHP and your web server after changes to the config.

    Thread Starter rayeason

    (@rayeason)

    Restarted and no change as of yet.

    I didn’t have any problems with the PHP 8.3 and 8.4 version.

    However, I recently became aware of a PHP 8.4 issue with woocommerce and WordPress states they officially only support 8.2. So I downgraded.

    FYI Here is my opcache.ini:

    ; configuration for php opcache module
    ; priority=10
    zend_extension=opcache.so
    opcache.jit=off

    ; Optimization
    opcache.enable=1
    opcache.memory_consumption=256
    opcache.interned_strings_buffer=16
    opcache.max_accelerated_files=20000
    opcache.revalidate_freq=60
    opcache.fast_shutdown=1
    opcache.enable_cli=1
    opcache.validate_timestamps=1 ; Ensure OPcache checks for changes

    Plugin Author Till Krüss

    (@tillkruess)

    Sorry, no idea why it’s not showing. Must be your installation, it appears to be working stable for everyone else.

    Thread Starter rayeason

    (@rayeason)

    Hm, it was working with PHP 8.4

    I will upgrade to 8.3 and 8.4 for testing.

    Thread Starter rayeason

    (@rayeason)

    Hello and good day.

    I double checked my nginx.conf and virtualhost file. I also reverted back to previous versions.

    The stats started working for maybe 5 minutes.

    Then reverted to the same message after reloading the page (and they are still not redisplaying).

    Any idea why this is happening?

    The plugin has not been updated in 8 months so I am wondering if it is a plugin issue.

    I have also seen comments of other people having this issue.

    One person reverted back to PHP Redis 7.4 and it started working.

    I’m just trying to get my head around why this stopped/isn’t working.

    Thank you.

    Plugin Author Till Krüss

    (@tillkruess)

    It’s not an issue with this plugin, it’s something with your server configuration.

    Thread Starter rayeason

    (@rayeason)

    I believe the issue has been resolved.

    Thanks for your plugin, support and contribution to the community!

    I also love your How To Forge videos. 🙂

Viewing 15 replies - 1 through 15 (of 17 total)
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