Support » Plugin: Redis Object Cache » Redis not connected

  • Resolved othmane1903

    (@othmane1903)


    Redis is installed but refuses to connect, here are the logs:

    Status: Not connected
    Client: PhpRedis (v5.3.7)
    Drop-in: Valid
    Disabled: No
    Ping: 
    Connection Exception: Connection refused (RedisException)
    Errors: [
        "Connection refused"
    ]
    PhpRedis: 5.3.7
    Relay: Not loaded
    Predis: Not loaded
    Credis: Not loaded
    PHP Version: 7.4.32
    Plugin Version: 2.2.2
    Redis Version: Unknown
    Multisite: No
    Metrics: Disabled
    Metrics recorded: 0
    Filesystem: Working
    Global Prefix: "wpfh_"
    Blog Prefix: "wpfh_"
    WP_REDIS_HOST: "94.102.59.43"
    WP_REDIS_PORT: 6379
    WP_REDIS_DATABASE: 0
    WP_REDIS_TIMEOUT: 1
    WP_REDIS_READ_TIMEOUT: 1
    Global Groups: [
        "blog-details",
        "blog-id-cache",
        "blog-lookup",
        "global-posts",
        "networks",
        "rss",
        "sites",
        "site-details",
        "site-lookup",
        "site-options",
        "site-transient",
        "users",
        "useremail",
        "userlogins",
        "usermeta",
        "user_meta",
        "userslugs",
        "redis-cache"
    ]
    Ignored Groups: [
        "counts",
        "plugins",
        "themes",
        "blog-details",
        "blog-id-cache",
        "blog-lookup",
        "global-posts",
        "networks",
        "rss",
        "sites",
        "site-details",
        "site-lookup",
        "site-options",
        "site-transient",
        "users",
        "useremail",
        "userlogins",
        "usermeta",
        "user_meta",
        "userslugs",
        "redis-cache",
        "blog_meta",
        "code_snippets",
        "WPML_ST_Package_Factory",
        "wpml-all-meta-product-variation"
    ]
    Unflushable Groups: []
    Groups Types: {
        "blog-details": "ignored",
        "blog-id-cache": "ignored",
        "blog-lookup": "ignored",
        "global-posts": "ignored",
        "networks": "ignored",
        "rss": "ignored",
        "sites": "ignored",
        "site-details": "ignored",
        "site-lookup": "ignored",
        "site-options": "ignored",
        "site-transient": "ignored",
        "users": "ignored",
        "useremail": "ignored",
        "userlogins": "ignored",
        "usermeta": "ignored",
        "user_meta": "ignored",
        "userslugs": "ignored",
        "redis-cache": "ignored",
        "counts": "ignored",
        "plugins": "ignored",
        "themes": "ignored",
        "blog_meta": "ignored",
        "code_snippets": "ignored",
        "WPML_ST_Package_Factory": "ignored",
        "wpml-all-meta-product-variation": "ignored"
    }
    Drop-ins: [
        "advanced-cache.php v by ",
        "Redis Object Cache Drop-In v2.2.2 by Till Krüss"

    **What should i do next?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Are you able to connect to Redis Server via redis-cli?

    Thread Starter othmane1903

    (@othmane1903)

    Hi Till,

    Thanks for the prompt reply, I use a Cpanel server, and Redis is installed via WHM pecl installer and the command you gave me didn’t work.

    Plugin Author Till Krüss

    (@tillkruess)

    Ask your hosting provider for assistance in setting up Redis Server and which host:port to use.

Viewing 3 replies - 1 through 3 (of 3 total)
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