Support » Plugin: Redis Object Cache » Redis keeps crashing

  • Resolved hadleytrev


    Hi there,

    We’re using your plugin and when it works its really great, the backend of our website is much faster and saves us a lot of time.

    Recently we’ve been having problems with Redis crashing and the plugin losing connection, our hosting providers have set up a CRON job to restart Redis when this happens but it seems to be a ‘random occurrence’ on when it crashes and we can’t figure out why.

    We’ve noted that today it crashed twice at 3AM and twice at 9AM. The exact error message we received in our PHP error logger is the following…

    Predis\Connection\ConnectionException: Error while reading line from the server. [tcp://] in /home/tiddly/

    Do you know how we would fix this issue?

    Thank you in advance.

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  • Plugin Author Till Krüss


    If Redis Server keeps crashing, I’d recommend asking on Stack Overflow or the Redis discord to help with you server setup. It’s outside the scope of this plugin.

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