Hello Kevin,
Thank you for the link. I’ve done two tests and it appears the users are not logged in after checkout hence they can not access the confirmation page. I can see this because I can not access the other protected pages (like https://www.duxforex.com/membership-account/) unless I sign in.
By default, members should be logged in after the checkout process. It may be a plugin conflict or custom code doing this.
You may want to disable all other plugins to find out where the conflict is. I can see you have another membership plugin installed, also.
I see you also have two confirmation pages.
/membership-confirmation/
and /membership-account/membership-confirmation/
The one you want to keep is the one you have your page settings for PMPro pointing to.
Memberships > Settings > Pages
Kim W
Hi Kim,
Looks like Loginpress was interfering, I reset its settings and it seems to get to the confirmation page now. One question is how do we modify the confirmation page? I tried adding a shortcode to the text area but the plugin would would not show…
https://www.duxforex.com/membership-account/membership-confirmation/?level=5
Can this page be edited in Elementor?
Hello @kevinmacy,
The confirmation page can not be modified by Elementor.
A shortcode brings in the content.
However, you can create a custom confirmation page, then “Point” to it in your page settings. You will need to add ‘[pmpro_member]’ shortcodes to customize.
https://www.paidmembershipspro.com/documentation/shortcodes/general-shortcodes/#pmpro-member-shortcode
We also have a post on how to do this with a function:
https://www.paidmembershipspro.com/custom-confirmation-page-content/
I hope one of these options is helpful to you.
Kim W
Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any new questions or if your issue persists, please feel free to create a new topic.
