Support » Plugin: Redirection for Contact Form 7 » Redirection does not work, but the email is sent

  • Resolved Roberto Puente

    (@robertopuennte)


    Hello! the redirection does not work on the web, but on the web we created the test if it is working: http://welovewebs.com/dev/salcafe2

    I have already followed the options to deactivate the plugins and change the subject, and it has not worked yet.

    Do you have any suggestion?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author yuvalsabar

    (@yuvalsabar)

    Hi @robertopuennte,

    Are you referring to this contact form?

    Roberto Puente

    (@robertopuennte)

    Thanks for your prompt response.

    All forms on the web should redirect to different pages of thanks

    Plugin Author yuvalsabar

    (@yuvalsabar)

    Hi @robertopuennte,

    I can see you have a general issue with AJAX requests, so the form will not send at all, with or without redirection. This is not related to our plugin.

    You can try and follow these steps and find what what causing this issue or consult a professional to check further.

    Roberto Puente

    (@robertopuennte)

    The forms are being sent correctly, the problem is that after it is sent it does not redirect me

    Plugin Author yuvalsabar

    (@yuvalsabar)

    Hi @@robertopuennte,

    It could be that the form is being sent, but as you can see the wheel keeps turning after you send the form. This means you don’t get the correct response from the server to the
    ajax request. This process is happening before our plugin start his actions, so you need to fix that issue. When it’ll be fixed, redirection will work fine.

Viewing 5 replies - 1 through 5 (of 5 total)
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