Title: Redirection also not working
Last modified: March 26, 2018

---

# Redirection also not working

 *  Resolved [edgeontechnologies](https://wordpress.org/support/users/edgeontechnologies/)
 * (@edgeontechnologies)
 * [8 years ago](https://wordpress.org/support/topic/redirection-also-not-working/)
 * Hi, the redirect is not working for me either. When I submit the form it instead
   redirects to this page:
    [https://edgeontechnologies.com/contact/#wpcf7-f410-p19-o1](https://edgeontechnologies.com/contact/#wpcf7-f410-p19-o1)
 * I have Contact Form 7 version 5.0.1, and I also have plugins to use CF7 with 
   Infusionsoft and Elementor, perhaps those might be messing up the redirect.
 * Screenshots of my form settings can be found [here](https://drive.google.com/open?id=1sgeiu6hfGenx8_DGiCohGmFcUj20BGMV).
 * Any advice on how to fix, or other info that is needed to understand the issue?
   Thanks for any help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fredirection-also-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Yuval](https://wordpress.org/support/users/yuvalsabar/)
 * (@yuvalsabar)
 * [8 years ago](https://wordpress.org/support/topic/redirection-also-not-working/#post-10115924)
 * Hi [@edgeontechnologies](https://wordpress.org/support/users/edgeontechnologies/),
 * Your form is not submitted via ajax method. This is an error that prevents the
   plugin from working properly. Please try to disable other plugins to see what’s
   causing it. My guess it’s **InfusionSoft Add-on** that causing this problem. 
   This plugin hasn’t been updated for more than 3 years and probably has some compatibility
   issues. I believe you need to find a more updated and supported replacement that
   will use CF7 updated AJAX methods.
 *  Thread Starter [edgeontechnologies](https://wordpress.org/support/users/edgeontechnologies/)
 * (@edgeontechnologies)
 * [8 years ago](https://wordpress.org/support/topic/redirection-also-not-working/#post-10116113)
 * [@yuvalsabar](https://wordpress.org/support/users/yuvalsabar/) I disabled the
   Infusionsoft plugin, updated the form and the redirect is now working. Apparently
   you were right that it was causing the incompatibility issues.
 * Thanks for the help and quick response!!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Redirection also not working’ is closed to new replies.

 * ![](https://ps.w.org/wpcf7-redirect/assets/icon-256x256.gif?rev=3416723)
 * [Redirection for Contact Form 7](https://wordpress.org/plugins/wpcf7-redirect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpcf7-redirect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpcf7-redirect/)
 * [Active Topics](https://wordpress.org/support/plugin/wpcf7-redirect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpcf7-redirect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpcf7-redirect/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [edgeontechnologies](https://wordpress.org/support/users/edgeontechnologies/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/redirection-also-not-working/#post-10116113)
 * Status: resolved