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[Resolved] redirecting to page 404 after installing bulletproof plugin

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author AITpro

    @aitpro

    Which web host do you have?
    Have you created a custom permalink structure?
    Is this a Root website installation of WordPress or a subfolder installation of WordPress?
    Is this a standard WordPress single site installation or a Network/Multisite installation of WordPress?
    Do you have any other WordPress security plugins installed?

    Typically you only need to do these steps below to be able to log back into your website, but if you have a subfolder site then you might need to upload a WordPress default .htaccess file to your website root folder.

    Unable to login into your website:

    1. Use FTP or your Web Host Control Panel File Manager and delete the .htaccess file in your website root folder.
    2. Log into your website, click the BPS AutoMagic Buttons and Activate all BulletProof Modes.

    Additional Troubleshooting Info

    BPS Free Read Me First – General Troubleshooting

    thank you for your response, im a newbie here and not familiar on how to do things. But these are the things i’ve done so far:

    – i remember changing permalinks as what the plugin suggested to secure my site – i tried to use it on my log-in, but it redirects to 404 also.

    – it’s a single site installation

    – yes, i installed wordfence also

    – i tried to change the plugin folder to plugins.off – nothings change

    – deleted the .htaccess file as what you’ve instructed. but still 404.

    – deleted also the security plug-ins thru ftp – still can’t access my site.

    thank you so much…

    i have a back-up before i installed the plug-ins…can i just restore it? so that everything will come back to it’s place? if that’s so, kindly teach me how to restore using FTP since im a newbie.

    thank you so much…

    Plugin Author AITpro

    @aitpro

    Is this a Root website installation of WordPress or a subfolder installation of WordPress?

    Example:
    Root website = /your website is installed here
    Subfolder website = /some folder/your website is installed here

    Is your Hosting type Linux Hosting?

    Download this file /bulletproof-security/admin/htaccess/default.htaccess to your computer and upload it to your website root folder/the folder where your website is installed and rename the file to just .htaccess.

    If you want to restore your files from backup use whatever backup plugin you have installed and do a manual restore. if you do not have a backup plugin then log into your web host control panel and restore your files back to yesterday.

    Plugin Author AITpro

    @aitpro

    Also which web host do you have?

    – It’s a root website installation.
    – yes, linux type
    – webhost – webresellers.net

    pardon, where or how can get this file: /bulletproof-security/admin/htaccess/default.htaccess

    Plugin Author AITpro

    @aitpro

    Do this instead. Use Notepad (not Word and not WordPad) and create a new text file and copy this default WordPress .htaccess code into that new text file. Save the file with this name default.htaccess. FTP to your website and upload the default.htaccess file to your website root folder (the same folder where your website is installed). Rename the default.htaccess file to .htaccess.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
    Plugin Author AITpro

    @aitpro

    Did you create the default .htaccess file and upload it to your website? Are you able to login to your website now? Thanks.

    yes, i was able to upload the default .htaccess file. I also changed my wp_config. deleted all my plug-ins & install it again….sigh…thank you so much! your such a blessing!

Viewing 9 replies - 1 through 9 (of 9 total)
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