• Hi everyone

    I created a wordpress-website where the UM-login-form is NOT at the top of the page (see page-link).
    If a user enters a wrong password or if he didn’t activate his account (by clicking on the email-confirmation-link), the form reloads the whole page and stays on the top part of the page. This is confusing, because the user only sees the error-message if he/she scrolls down to the login-form. I created an anchor at the login-form, but I didn’t find any option to adjust the link which is called after a “wrong-password” or “no-mail-confirmation” message. If it’s in the code I could also adjust it, it doesn’t have to be an easy solution :).

    Thanks in advance and kind regards

    Ennio Mariani

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @emariani,

    Have you fixed this issue?
    I can’t replicate it using the link you’ve attached.

    Regards.

    Thread Starter emariani

    (@emariani)

    Hi

    no I couldn’t fix the issue. Perhaps you can replicate it, if you type a random username/password into the login-form and press “login”. What happens then is exactly my problem: the page reloads and jumps to the top part of the page, so the user has to scroll down to view the message “ERROR: Invalid username. Lost your password?”. I would like that I could refresh the page, jumping to the login-form-anchor again..
    Here the link: https://gof-summerschool.org/elearning/

    thanks in advance and best wishes

    Ennio

    • This reply was modified 5 years, 9 months ago by emariani.
    • This reply was modified 5 years, 9 months ago by emariani.
    • This reply was modified 5 years, 9 months ago by emariani.
Viewing 2 replies - 1 through 2 (of 2 total)
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