redirect to cart after adding to basket not working
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On the product page, when adding a product to the cart, it does not redirect to the cart.
This option is selected in the Woocommerce settings.
The page I need help with: [log in to see the link]
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If the “Redirect to the cart page after successful addition” setting is enabled on the WooCommerce > Settings > Products page but that isn’t happening on your site, can you share the System Status Report here so I can take a look? You can get that info on the WooCommerce > Status page.
Hey, Sure:
### WordPress Environment ###WordPress address (URL): https://www.socialresponsibilitygame.com
Site address (URL): https://www.socialresponsibilitygame.com
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hestia_layouts: 3
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wpforms: 1### Security ###
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installatron_hide_status_test.php: by –
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Shop base: #509 – /shop/
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Name: Hestia Pro
Version: 3.0.14
Author URL: https://themeisle.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔
### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 144
Oldest: 2021-03-17 08:57:47 +0000
Newest: 2021-04-14 00:07:52 +0000Pending: 4
Oldest: 2021-04-14 21:20:56 +0000
Newest: 2021-04-18 20:46:59 +0000### Status report information ###
Generated at: 2021-04-14 09:45:33 +02:00
`How do I paste text here in line so it doesn’t show up in the full form for next time?
Based on the Status Report, I’ve got a couple of thoughts that I’d like to dig into a bit more but it looks like the product on the site is ‘sold out’, so I can’t test it out. If possible, can you update the stock status of that product so I can test out the add-to-cart functionality? If you’d prefer for that product to stay unavailable on the live site, an alternative option would be to create a new test product (or a duplication of that existing one) and change the “Catalog visibility” option from the default “Shop and search results” to “Hidden” in the Publish widget on the top right of the edit product page. Hidden products won’t show on the site but if you share a direct link to that product, I can take a look at it. 🙂
As for the sharing of text here on the forums, for things like the System Status Report, it actually is much more helpful to share it in that format, as it becomes much more difficult to read otherwise (since it has so much info). The forums here on .org only have a few formatting options available, which is sort of mentioned in the forums FAQ page here:
https://wordpress.org/support/forum-user-guide/faq/#how-do-i-post-code-examples
Since we haven’t heard back in a bit, I’m going to go ahead and close out this thread. However, in addition to what I mentioned above, I’d suggest doing a conflict test, as detailed here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
If you are still experiencing issues after trying those steps, feel free to create a new thread. Thanks!
Hello, I can add some products to the stock so you can test it. Apologies for not replying sooner I did not see this reply.
Ahh yes i see using the code button is butter to include large text excerpts.You can now see when you are inside a product page and you click add it does not go to the basket.
I have disabled all plugins except woocommerce and changed theme to twenty twenty. I can now see that it is when i activate my theme Hestia Pro this features no longer works.
- The topic ‘redirect to cart after adding to basket not working’ is closed to new replies.
