Redirect problems when paying from my account

  • Resolved ArcticFritid

    (@metuza)


    3 years, 5 months ago

    Hello,

    When i try to pay an order from my account page the first page where to select payment method works ok. Then when i click to pay with Klarna i get a blank page on this url: https://www.mydomain.no/kassen/betale-ordre/2923/?pay_for_order=true&key=wc_order_IxUKbdvSnipuz

    If i then just put my mouse marker in the addressline / field of browser and hit enter Klarna opens as normal and i can make my payment.

    In my debug-log i can find this line:
    PHP Warning: Undefined array key “redirect” in /wp-content/plugins/woocommerce/includes/class-wc-form-handler.php on line 447

    When using payment method Dintero everything works ok.

    Brgds
    Rune

    • This topic was modified 3 years, 5 months ago by ArcticFritid.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • freshwebno

    (@freshwebno)

    3 years, 4 months ago

    We have same issue.. Any news / fix on this ?

    Plugin Support Andreas – Krokedil

    (@boozebrorsan)

    3 years, 4 months ago

    @freshwebno Do you get the same url too?

    I have reached out to @metuza regarding this and I will add here what we find.

    freshwebno

    (@freshwebno)

    3 years, 4 months ago

    403Error code: READ_ONLY_ORDER. Error messages: [“Resource is read-only”]

    [31-Jan-2023 07:26:20 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_image_id() on bool in /home/i3qylwg/public_html/wp-content/plugins/klarna-order-management-for-woocommerce/includes/klarna-order-management-functions.php:23 Stack trace: #0 /home/i3qylwg/public_html/wp-content/plugins/klarna-order-management-for-woocommerce/classes/class-wc-klarna-order-management-order-lines.php(224): kom_maybe_add_product_urls(Object(WC_Order_Item_Product)) #1 /home/i3qylwg/public_html/wp-content/plugins/klarna-order-management-for-woocommerce/classes/class-wc-klarna-order-management-order-lines.php(135): WC_Klarna_Order_Management_Order_Lines->process_order_item_product(Object(WC_Order_Item_Product), Object(Automattic\WooCommerce\Admin\Overrides\Order)) #2 /home/i3qylwg/public_html/wp-content/plugins/klarna-order-management-for-woocommerce/classes/class-wc-klarna-order-management-order-lines.php(106): WC_Klarna_Order_Management_Order_Lines->process_order_line_items() #3 /home/i3qylwg/public_html/wp-content/plugins/klarna-order-management-for-wo in /home/i3qylwg/public_html/wp-content/plugins/klarna-order-management-for-woocommerce/includes/klarna-order-management-functions.php on line 23

    • This reply was modified 3 years, 4 months ago by freshwebno.
    Plugin Support Andreas – Krokedil

    (@boozebrorsan)

    3 years, 4 months ago

    @freshwebno

    This is not related to this ticket or can you see that it is?

    The error message seems to be that a product has been deleted in your store that for instance is an order that is in Processing status (before you deleted the product) and when you set that to Completed we can not find that product. This should of course not end up in an fatal error so I will add this info as an internal ticket for our developers to look at.

    freshwebno

    (@freshwebno)

    3 years, 4 months ago

    Well. I dont think that is the issue.. All orders get cancelled in Woo. Payment times out..

    Ubetalt ordre kansellert – tidsfrist nådd. Ordrestatus endret fra Avventer betaling til Kansellert.

    This is an issue on about 90% of all orders.. The orders thats okey are using other payment options.

    We have around 80 woocommerce shops, all with klarna, all have this issue. Some on different server as well.

    And at last, non of the products have been deleted.

    • This reply was modified 3 years, 4 months ago by freshwebno.
    • This reply was modified 3 years, 4 months ago by freshwebno.
    freshwebno

    (@freshwebno)

    3 years, 4 months ago

    This is the error we see on all woocommerce we support.

    Error code: READ_ONLY_ORDER. Error messages: [“Resource is read-only”] <- Under WooCommerec – > Status

    Plugin Support Andreas – Krokedil

    (@boozebrorsan)

    3 years, 4 months ago

    Hi,

    That orders get cancelled with:
    Ubetalt ordre kansellert – tidsfrist nådd. Ordrestatus endret fra Avventer betaling til Kansellert.
    That is a WooCommerce setting under Products and stock “Hold held stock”.

    Read_only_order has been documented in our docs site:
    https://docs.krokedil.com/klarna-checkout-for-woocommerce/troubleshooting/faq/#read-only-order

    Would it be possible for you to reach out to our support with logs around an order like this so we can investigate it closer? support(a)krokedil.com
    That type of info is better to have off-forum.
    Then we can add what we come up with here in the forum when we know more.

Viewing 7 replies - 1 through 7 (of 7 total)

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