Support » Plugin: IP2Location Redirection » Redirect not occuring entering the site

  • databell96

    (@databell96)



    I have two sites on the same VPS server. veilcosmetics.com and ca.veilcosmetics.com. The idea is anyone coming in from Canada gets redirected immediately to ca.veilcosmetics.com but that’s not exactly occurring. If I go to to veilcosmetics.com, I don’t get redirected until I click on an internal link. Then I get redirected back to the Canadian site’s homepage. This shouldn’t be happening and since I’m new to this plugin, I’m not sure I set my rules up correctly.

    I have two rules I have location set to Canada, then From is set to {Any Page] or [Enter Domain] with veilcosmetics.com entered as the domain, then in Destination, I have [Enter URL] with https://ca.veilcosmetics.com/ or [Enter Domain] with ca.veilcosmetics.com and lastly, Redirection Code is a 301. Neither of these rules are working, so what would be the correct settings to get this to work properly?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ip2location

    (@ip2location)

    Can you attach a screenshot of your rules?

    Please enable debugging log in your settings page too to find out the actual message.

    databell96

    (@databell96)

    I would but I don’t see a place to upload an image.

    Plugin Author ip2location

    (@ip2location)

    Hi,

    Please contact us directly at support[at]ip2location.com

Viewing 3 replies - 1 through 3 (of 3 total)
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