Title: Redirect issue! Last modified: August 31, 2016 --- # Redirect issue! * Resolved [nikosv](https://wordpress.org/support/users/nikosv/) * (@nikosv) * [10 years, 4 months ago](https://wordpress.org/support/topic/redirect-issue-21/) * Hello. * I am having an issue with the plugin. While it sends user to viva portal for the payment. After the payment the user is not redirected to the website. * Any ideas? * [https://wordpress.org/plugins/woo-payment-gateway-viva-wallet/](https://wordpress.org/plugins/woo-payment-gateway-viva-wallet/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [mpbm23](https://wordpress.org/support/users/mpbm23/) * (@mpbm23) * [10 years, 4 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995700) * Did you follow the [instructions ](https://wordpress.org/support/topic/redirect-issue-21/plugins.svn.wordpress.org/woo-payment-gateway-viva-wallet/assets/instructions.pdf?output_format=md)? * Did you put in the success and failed urls in the payment source * **Return url for Viva Dashboard** * yourdomainname.gr/wc-api/WC_em_Vivapayments_Gateway * or * yourdomainname.gr?wc-api=WC_em_Vivapayments_Gateway if permalinks are disabled. * Thread Starter [nikosv](https://wordpress.org/support/users/nikosv/) * (@nikosv) * [10 years, 4 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995701) * There was no problem with the plugin afterall. Just not the correct wallet id. * Sorry for the trouble. * [smikraki](https://wordpress.org/support/users/smikraki/) * (@smikraki) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995730) * Hello I have the same problem. Where do I put in this? yourdomainname.gr/wc- api/WC_em_Vivapayments_Gateway I see there is a dropdown list where I choose the Return Page, I see no other field. Thank you * Plugin Author [mpbm23](https://wordpress.org/support/users/mpbm23/) * (@mpbm23) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995731) * Please read the [instructions](https://wordpress.org/support/topic/redirect-issue-21/plugins.svn.wordpress.org/woo-payment-gateway-viva-wallet/assets/instructions.pdf?output_format=md) * [smikraki](https://wordpress.org/support/users/smikraki/) * (@smikraki) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995732) * I don’t see any instructions when I click the link provided * Plugin Author [mpbm23](https://wordpress.org/support/users/mpbm23/) * (@mpbm23) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995733) * [link](https://plugins.svn.wordpress.org/woo-payment-gateway-viva-wallet/assets/instructions.pdf) * [smikraki](https://wordpress.org/support/users/smikraki/) * (@smikraki) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-6995734) * Thank you! Great! 🙂 * [panosgtx](https://wordpress.org/support/users/panosgtx/) * (@panosgtx) * [9 years, 6 months ago](https://wordpress.org/support/topic/redirect-issue-21/#post-8509381) * Hello there, * I have follow the instruction but after the payment i get a page with “-1” as text. What am i doing wrong? * I got the e-shop from another developer and i saw that inside the viva wallet he had another url in the redirection. He had something like domain/order-recieved/ but then i got 404 page error. * Can anyone help me? * Thanks. * [tonyntas](https://wordpress.org/support/users/tonyntas/) * (@tonyntas) * [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9193290) * hi, * we are having the same issue.. the user selects viva payments during checkout, the website moves to the next page saying “order confirmed, you will now be redirected to viva payments website ,etc…” but it never happens.. * we checked the instructions like 5 times and we use correct api keys, merchantid and codeid. . on vivapayments, the source is active and redirection url set to [https://…/?wc­api=WC_Papaki_Vivapayments_Gateway ](https://…/?wc­api=WC_Papaki_Vivapayments_Gateway ) we also checked and SOAP is enabled (as per another comment on another thread) * here is the versions of the platform as reported by WC. * WC Version: 2.6.14 WP Version: 4.7.2 - This reply was modified 9 years ago by [tonyntas](https://wordpress.org/support/users/tonyntas/). Reason: soap added * Plugin Author [mpbm23](https://wordpress.org/support/users/mpbm23/) * (@mpbm23) * [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9197137) * Papaki seams to have forked the payment Gateway so contact them directly for support. * [tonyntas](https://wordpress.org/support/users/tonyntas/) * (@tonyntas) * [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9197156) * Good morning, * Apologies, * I used both plugins and had the same issue. I copied the wrong URL on the post. I am now using your version of the plugin. * [tonyntas](https://wordpress.org/support/users/tonyntas/) * (@tonyntas) * [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9199493) * I checked again and the right plugin and URL is used: ?wc-api=WC_em_Vivapayments_Gateway * What else should i check? the redirect is not happening. * Plugin Author [mpbm23](https://wordpress.org/support/users/mpbm23/) * (@mpbm23) * [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9200660) * The return URL has nothing to do with the redirect. Check your PHP version 5.6 <. PHP version 7 is no supported. If nothing works you must debug manually. * [tonyntas](https://wordpress.org/support/users/tonyntas/) * (@tonyntas) * [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9203282) * thanks for the assistance.. the problem was eventually the version of php .. everything is working now! Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Redirect issue!’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woo-payment-gateway-viva-wallet.svg) * [Viva Wallet Woocommerce Payment Gateway](https://wordpress.org/plugins/woo-payment-gateway-viva-wallet/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-payment-gateway-viva-wallet/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-payment-gateway-viva-wallet/) * [Active Topics](https://wordpress.org/support/plugin/woo-payment-gateway-viva-wallet/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-payment-gateway-viva-wallet/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-payment-gateway-viva-wallet/reviews/) * 14 replies * 5 participants * Last reply from: [tonyntas](https://wordpress.org/support/users/tonyntas/) * Last activity: [9 years ago](https://wordpress.org/support/topic/redirect-issue-21/#post-9203282) * Status: resolved