Title: Redirect Errors Last modified: September 1, 2016 --- # Redirect Errors * [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 11 months ago](https://wordpress.org/support/topic/redirect-errors-2/) * Hi community, We’ve been having some issues with ultimate member. Namely because the profiles of each individual member does not work but we’re not sure why. Can anyone help out with this issue? * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/) * (@ultimatemember) * [9 years, 11 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462596) * Hi, * What permalink setting are you using? * Thanks * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 11 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462642) * Hi there, * For common setting, we use Post Name ([https://alshamalshriners.org/sample-post/”](https://alshamalshriners.org/sample-post/”);. For Shop, we use Custom Base “/shop”. * To clarify my first post, there are two issues that I currently see: 1. the profiles for each member comes up blank when you click on them from the Member Directory 2. Inside Users on WordPress, some of the imported info is not being shown (for example, address). One of my colleagues said that all the CSV imported information is in there, but it’s not being shown on ultimate member which she believes is because of a synchronization issue between wordpress roles and ultimate member roles? Could it be that we need to spawn some pages in order for the information to be shown? Just throwing some ideas out there. We used a third party plug in to import all of our existing users into your plugin. * Thanks for the help. * [Nelson Martins](https://wordpress.org/support/users/nelson-martins/) * (@nelson-martins) * [9 years, 11 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462643) * I subscribe that: suddenly profile pages return an infinite redirect and do not load … It was working previously with the Post Name permalink, and now only the default permalink gives me access to those pages (e.g: /?page_id=8&um_user =1440) * I have UM configured to use the User ID from the permalink. * thanks. * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 11 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462655) * That worked! Thanks for the feedback Nelson! Now I just need to dabble with it to make the URLs look a tad nicer… * [Nelson Martins](https://wordpress.org/support/users/nelson-martins/) * (@nelson-martins) * [9 years, 11 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462662) * Hello kevin, yes, that’s a turnaround. Still, It’d be nice to have UM using Post Name permalinks as before. * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462664) * So then is there a way to work around this? Say, default permalinks for Ultimate Member but have Post Name permalinks for the rest of the pages? Is there such a thing that would allow me to make custom permalinks like that or is it not possible? * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462666) * I also found in the advanced settings, “Current URL Method”? I changed it but I’m still getting redirect errors for Post Name permalinks. Does any of the UM staff know how to remedy this? * [Nelson Martins](https://wordpress.org/support/users/nelson-martins/) * (@nelson-martins) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462683) * Installed the UM’s update today, and it still happens. Forgot to say that the infinite redirect is a result of a strange redirection from a click in, lets say: /user/354 * … always being redirected to: user/1/ * Happens with all members in the directory. As I said before, this is happening with Post Name Permalinks, not with the default Permalink … * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462689) * Hi Nelson, * Thanks for the reply. That’s strange, because for my website, the redirect error is happening on every other permalink structure besides default. Is everyone else having this issue? What is their solution to it? * [Nelson Martins](https://wordpress.org/support/users/nelson-martins/) * (@nelson-martins) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462695) * Hi Kevin, * I think what I describe has been mentioned before, here: [https://ultimatemember.com/forums/topic/userprofile-url-is-redirecting-in-a-loop-causing-page-not-found/](https://ultimatemember.com/forums/topic/userprofile-url-is-redirecting-in-a-loop-causing-page-not-found/) * But my user page has no parent page as they mention, so I have no solution for this yet… * Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/) * (@ultimatemember) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462699) * Hi Kevin, * Can you provide me with a link to your member directory page so I can have a look? * We use post name on our demo site for permalinks and the profiles are showing ok so I do not think this is a caused by post name permalink option. You can see profile here: * [http://ultimatememberdemo.com/user/tomsmith/](http://ultimatememberdemo.com/user/tomsmith/) * Kevin if you create a new user via UM register form are you able to view their profile with post name permalink option? * Thanks * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462702) * Hi there, * [https://alshamalshriners.org/?page_id=1408](https://alshamalshriners.org/?page_id=1408) * This is the link to the members directory page. The site is currently live at the moment so I won’t be able to change it back to Post Name due to links directing to default permalinks, but you can have a look. * We typically leave the registration hidden from others, as it’s not needed for our website, but we’ll open it up for you to create your own account. Member directory is also hidden from the public. * The UM registration form works for creating new users, yes. Even with Post name permalink option. * To find the registration form, locate the membership tab on the main menu, then click registration. * Feel free to reply back with any questions. * Thread Starter [kevinluc](https://wordpress.org/support/users/kevinluc-1/) * (@kevinluc-1) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462703) * If changing it to Post Name is the only way to fix the issue, let me know when you’re on so we can swiftly look at it before reverting back. * Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/) * (@ultimatemember) * [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462728) * Hi Kevin, * If your site is live to public I would recommend creating a staging site so we can help you out without effecting your site’s users. * Thanks Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Redirect Errors’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 14 replies * 3 participants * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/) * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/redirect-errors-2/#post-7462728) * Status: not resolved