Support » Plugin: Product Catalog Enquiry for WooCommerce by MultiVendorX » Redirect after Enquiry form Submission doesn’t work

  • I realize this was an issue before on a previous support post, but that post was resolved, and now I’m experiencing the same issue.

    I enabled the “Redirect after Enquiry form Submission” in the common settings, and it is supposed to redirect to an “Enquiry Successful” page on the site.

    However, when I test the form in an incognito window, nothing happens.

    I filled out the form completely, and when I submit it, nothing happens. The form stays there on the screen. It doesn’t disappear, all the information I entered is still there, and no redirect occurs. It’s as if nothing happened at all. However, the form does indeed work, as I get an email to my admin email with the enquiry form I just sent.

    So the form works, but it appears as if it doesn’t. This is concerning because it may lead to people submitting multiple times for the same enquiry, or believing nothing happened at all, and either sending a support request email, or giving up entirely.

    Thank you for any help.

    The page I need help with: [log in to see the link]

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  • Plugin Author MultiVendorX


    Hi @ajpowell2014, sorry to hear that you have faced this issue.

    As you can see, this is working fine on our end :

    Now that it is not working on your site, there might be some plugin/theme issue. Just to be sure, disable all the plugins except WooCommerce and WC Catalog plugin and check again.
    If the issue still exists, please switch to some default theme such as Twenty Sixteen and check again.
    Please do keep us posted so we can help you out.

Viewing 1 replies (of 1 total)
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