Reddit share count missing

  • Resolved richards1052

    (@richards1052)


    1 year, 10 months ago

    My latest blog post displays no Reddit share count, despite having over 100 upvotes on several Reddit subs. Other blog posts of mine which displayed Reddit share counts continue to display them.

    Is this a problem on Grow’s end, Reddit’s end, or my end?

    Anyone else having a similar problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter richards1052

    (@richards1052)

    1 year, 10 months ago

    I hope it’s no indication of yr overall support that I’ve sent texts via your online support web page and via the email address on yr site and here. Yet received no reply to any of those messages.

    In addition to the above, I thought to try uninstalling and reinstalling the plugin might fix the problem. But all it did was install the free version, which offers no way for me to input my license to upgrade to the pro version I’m paying for.

    Plugin Author mediavine

    (@mediavine)

    1 year, 9 months ago

    Hey @richards1052,

    Thanks so much for reaching out! Since you’re a pro user, we’ve already got a thread open with our support email for you and we’ll go ahead and keep the conversation going there!

Viewing 2 replies - 1 through 2 (of 2 total)
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