Support » Plugin: Global Gateway e4 | Payeezy Gateway | » Recurring Payments Question

  • Resolved swapskineh

    (@swapskineh)


    For recurring payments (in my case, donations), is it possible to set up the recurring donation without having to enter an amount to pay at the time of form submission? We are having an issue where our users think they are setting up recurring donations, but the submission fails because there isn’t an additional amount entered in the default donation amount field.

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  • Plugin Author DonnellC

    (@donnellc)

    Swapskineh,

    When setting up recurring transactions. Your end user ( customers or donators ) must enter an dollar amount for both fields. Recurring amount and amount.

    If 1 of the 2 fields are missing. They will receive a error and you will receive a email from the gateway with the fields that was filled out.

    You can not setup a recurring transaction without setting a dollar amount.

    • This reply was modified 4 years, 3 months ago by DonnellC. Reason: Tages
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