Recurring payments not working

  • Resolved job82

    (@job82)


    3 years, 3 months ago

    Hi Zeen101 team,

    as the subject says: recurring payments are not working. In not recurring plans everything works normal. As soon as you try to get an recurring subscription, the registration process does not show the field to type in your credit card details. There is just “credit or debit card” instead. If you click the subscribe button anyway, you get a recurring subscription without paying at all. It seems to be something with the Recurring Payments plugin or with stripe. I definetly set it up the way you told here:
    https://docs.zeen101.com/article/120-leaky-paywall-recurring-payments.

    Can you please help?

    Best regards and thank you,
    Job

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jeremy Green

    (@endocreative)

    3 years, 3 months ago

    Hi Job,
    Please send an email to info@zeen101.com and our support team will be able to help you out.

    Thread Starter job82

    (@job82)

    3 years, 3 months ago

    Hi Jeremy,
    thank you for your quick response. I tried that already. But there was no answer on several questions. I will write a mail again now. Can you please ask your colleagues to have a look at the support requests?
    Thanks again and best regards,
    Job

    Plugin Contributor Jeremy Green

    (@endocreative)

    3 years, 3 months ago

    Hi Job,
    Yep, we’ll get you taken care of.

    Thread Starter job82

    (@job82)

    3 years, 3 months ago

    …really cool, everything’s fine now. Thank you so much!
    Best regards,
    Jo

Viewing 4 replies - 1 through 4 (of 4 total)
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