Support » Plugin: PayPal for WooCommerce » Recurring Payment with Paypal credit card is not working

  • Hi,
    Payment with credit card was successful but its a normal payment. not a recurring payment. This is my product page
    http://phpstack-72883-412749.cloudwaysapps.com/product/plan-44/

    In recurring payment method after successful payment a recurring profile will be created in the sandbox dashboard. Usually we can can see the payment details under Tools->Recurring Payments. But in my case its just like a normal payment, its not creating a recurring profile in the sandbox. My product is a subscription product(subscription length= 6 months, $40 per month). Each month it will automatically deduct $40 from the subscribers account. But in my case this is not happening. First time they can make the payment and it was successful, but what about the remaining 5 months.
    I want to deduct the remaining amount ($40 per month) from the subscribers account, currently this is not working. I have contacted the woocommerce subscription plugin support, they told that,its the issue with paypal plugin

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Oliver

    (@angelleyesupport)

    Hi There,
    Thanks for writing us here, I have just placed a demo order on my sandbox site and its working just fine as expected. Please see this : http://prntscr.com/k3fz0v
    Are you sure you have configured a subscription product correctly and your Account has the ability to process reference transactions / Billing Agreements?

    Please, can you confirm those with your Merchant support and let me know what you got?

    Thread Starter 2basetech

    (@2basetech)

    Hi,
    I have configured the product correctly, I have completed many recurring transactions with my account for other PHP projects and that transactions are listed in the Recurring Payment dashboard.I can share my site credentials. Could you please reply me with this email id babija@2basetechnologies.com

    Thanks,
    Babija

    Plugin Contributor angelleye

    (@angelleye)

    @2basetech, Are you working with Woo Subscriptions, or what subscription plugin specifically are you working with?

    In any case, what you are referring to is an actual “recurring payments profile” where PayPal’s system manages triggering the future payments. That is not how our plugin (or really the Subscriptions plugin that our plugin supports) work.

    Instead, what these subscriptions plugin do with PayPal’s API is create a Billing Agreement which is kept on file for the user, but then future payments are triggered by the Subscription plugin (not PayPal) when renewals are due. The actual payments are processed using “Reference Transactions” at that point.

    So again, this is different from Recurring Payments, and that is why you are not seeing any recurring profiles in your account after going through this process. However, if you were to trigger a payment from the profile that should be showing in Woo Subscriptions now, you would see that a reference transaction is triggered and should process successfully.

    This method is much more flexible than working with recurring payments profiles because you can charge any amount you need to at any time you need to. You don’t have to mess with updating a profile and being limited. For example, Express Checkout Recurring Profiles can only be increased in price by 20% every 180 days. Billing agreements do not have any such limitation. There are other advantages, too, but that’s one of the primary ones.

    Hopefully that clears some things up here, but if you still find things aren’t working as explained then please let us know.

    Thread Starter 2basetech

    (@2basetech)

    Hi,

    Yes I am using the Woocommerce subscription plugin,

    https://wordpress.org/plugins/xa-woocommerce-subscriptions/

    This is the plugin i am tha t i am using

    Plugin Contributor Oliver

    (@angelleyesupport)

    @2basetech Thanks for sharing that, we have not tested our plugin compatibility with that, but I have added this to our backlog and will get this released in a future release as quickly as we can.
    Thanks

    Thread Starter 2basetech

    (@2basetech)

    Hi,

    Could you please suggest a woocommerce subscription plugin that support ‘Paypal for woocommerce’ plugin

    Thanks

    Plugin Contributor Oliver

    (@angelleyesupport)

    Our plugin works fine with this woocommerce plugin.
    Woocommerce Subscriptins You can use that.
    Let me know if you have any other questions or concerns.
    Thanks!

    Hi Oliver, how can I get in touch when you’ve done xa subscription plugin testing ?

    Plugin Contributor Oliver

    (@angelleyesupport)

    @a2625338 We will release an update once we have done testing and made any adjustments, If we are not able to reproduce the error then will also update here in this thread.
    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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