Support » Plugin: WP-Members Membership Plugin » Recurring payment fails PayPal

  • Hello,

    We have a made a paypal subscription button which is set to 30 days recurring.

    After 30 days, the user is being charged properly on paypal and IPN is active.

    But the plugin says the user’s account is expired.
    Transaction information is not being passed onto the site for some reason. What should we check?

    PayPal IPN is enabled, and we are using the same account on other sites where it works.

    Thank you

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  • Plugin Author Chad Butler

    (@cbutlerjr)

    Was the PayPal extension upgraded from an earlier version? If so, which version was originally installed and what version is being used now? There was a change at one point in the IPN URL, and if there were any recurring accounts set up under the old URL that could be the problem.

    The PayPal extension is a premium extension not available on wordpress.org, so it is not supported here. Any support should be handled through https://rocketgeek.com.

Viewing 1 replies (of 1 total)
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