Paid Memberships Pro
[resolved] Recurring Free Memberships (3 posts)

  1. ammbo
    Posted 3 years ago #

    I have a free membership level. When users go to the /membership-account/membership-billing page, they are presented with a message that their membership is not recurring so they do not have to update billing info. I want the free level to be recurring but I am unable to save that option in the backend. Is there a workaround for this issue? Is the message that users see actually wrong?

    Additionally, is there a hook for automatic renewals? My site needs to update a separate database whenever subscriptions renew. I do this with a Stripe webhook for paid memberships, but the free level does not go through Stripe.


  2. PMPro-Lisa
    Posted 3 years ago #

    Hi ammbo,

    Users will have the FREE membership for the time length you specify but because they are not paying for a subscription, a free membership cannot be recurring. Only paid subscriptions can be recurring.

    I hope that makes sense.

    With regards to a separate database - only paid members will show in the orders list.

    If you would like more guidance or hands on help implementing this solution with Paid Memberships Pro, please sign up at http://www.paidmembershipspro.com/pricing.

  3. ammbo
    Posted 3 years ago #

    Thanks Lisa, that makes sense. I'll modify the message that appears on the account page for free accounts, it is a bit misleading.

    As for the separate database, I'll add a cron that fires on free accounts' monthly anniversaries.

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