Support » Plugin: Events Manager » Recurring Events Count

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    hi,

    did you mean the count for the pending events? if yes, could it be that you have pending past events?

    Correct, it looks like they are pending evens, however it’s a different number than is what is shown as pending.

    Here is the breakdown of Recurring Events:

    All (77)
    Published (66)
    Draft (1)
    Pending (10
    Trash (3)

    And here’s the actual code in the admin link showing a count of 70.

    <li class="current">
    <a class="current" href="edit.php?post_type=event-recurring">
    Recurring Events
    <span class="update-plugins count-70">
    <span class="plugin-count">70</span>
    </span>
    </a>
    </li>
    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    It’s possible this is a conflict caused by your theme or another plugin. To check if it is, can you test with all other plugins deactivated and while running the default WordPress theme?

    Thank you. Yes, on a dev version of the site, I disabled all plugins and set it to the Twenty Fifteen theme.

    It only increments the number when it’s a user submitted event that shows up as “Pending”

    Submitting any new test events via the front-end as a user will add to the count. Publishing the event doesn’t alter the count however.

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Which version of Events Manager are you using?

    Version 5.6

    Plugin Support angelo_nwl

    (@angelo_nwl)

    hmm, I tried this one and seems to be working fine for me; did you still see those pending events until now and when you click the edit button you still see the event status Pending or Draft and still not appearing on the frontend or events list?

    They actually are listed as Published and displaying on the front-end. I installed it and tested on a completely separate site and it works perfectly.

    As far as I know, they’ve been accumulating since the ability for site users to submit the front-end form was implemented. They all come in as “Pending” and one of the site managers receives an email letting them know of a new event submission.

    Could there be any server-specific issues that might cause something like this? It is running on an NGINX server with a front-end proxy.

    Plugin Support angelo_nwl

    (@angelo_nwl)

    would it be possible to try enabling wp_debug or check your php logs to see if there’s any other error ?

    Nothing in the error logs unfortunately. There were a couple notices that I resolved due to having defined a constant after the wp-settings.php in the wp-config.

    At the beginning, I left W3 Total cache enabled and wouldn’t get any other errors, but after disabling W3 Total cache, I would get the notices & warning when updating a recurring event. It doesn’t appear to be anything major though.

    I also checked for any white spaces in the PHP that might cause the “Cannot modify header” warning.

    I went ahead and selected all of the recurring events and changed them all to “draft” and then back to “published” to see if any of them might have been stuck, but no luck there.

    Notice: Undefined index: event_attributes in /usr/local/www/site.com/wp-content/plugins/events-manager/classes/em-event.php on line 2007
    
    Warning: Cannot modify header information - headers already sent by (output started at /usr/local/www/site.com/wp-content/plugins/events-manager/classes/em-event.php:2007) in /usr/local/www/site.com/wp-admin/post.php on line 237
    
    Warning: Cannot modify header information - headers already sent by (output started at /usr/local/www/site.com/wp-content/plugins/events-manager/classes/em-event.php:2007) in /usr/local/www/site.com/wp-includes/pluggable.php on line 1196

    Thanks again!

    Plugin Support angelo_nwl

    (@angelo_nwl)

    hmm, can I know what is your current theme name or the developer? eg. divi themes

    Certainly. It was built using a child theme to the “Boilerplate” theme, however current testing is on the Twenty Fifteen theme.

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Have you ever had another events plugin running?

    I don’t believe so, but it is a possibility.

Viewing 14 replies - 1 through 14 (of 14 total)
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