Anonymous User 16850768
(@anonymized-16850768)
The steps to re-optimize your images so WebP formatted images can be created again can be found here.
Hi coreyk.
Thx for the fast answer. I tried it for a few days, but it does not work. Webp is only created when i upload new pictures. I don´t have the possibility to start the optimization for avaible pictures. I tried to deinstall and reinstall optimus, but it had no effect.
What can I do?
Best regards.
Marcus
Anonymous User 16850768
(@anonymized-16850768)
To receive support for the premium version of Optimus we ask that you contact us directly through our contact form.
Hey coreyk.
Thank you again for fast reply. I wanted to use the contact form now. Before I took a look on my installation and since my last look the webp-images were created. Nice.
Have a nice day.
Best regards.
Marcus
Anonymous User 16850768
(@anonymized-16850768)
You’re most welcome, Marcus. I’m happy to hear that the issue is now resolved.
