Recovering data after migration

  • garimasingh2016

    (@garimasingh2016)


    6 years, 7 months ago

    I recently migrated a WordPress site to Medium. The site was hosted on GreenGeeks and I backed up the files on GreenGeeks. However, I did not realize that I also should have exported the posts in an xml file from the wp-admin. Either way, I do not think this matters because the database is still accessible on GreenGeeks through cPanel and phpMyAdmin.

    Upon further inspection of what is stored in the database, not all of our previous blog posts are there. We made a new WordPress site, exported the database in an xml file, and uploaded it to the new WordPress site using WP All Import. Obviously, I cannot access the wp-admin page of the old WordPress website because the migration to Medium has been completed. How can I recover the blog posts? This is super important because the website is a student publications and people need their archived articles back ASAP.

Viewing 3 replies - 1 through 3 (of 3 total)
  • JoshDargie

    (@greengeeks-josh)

    6 years, 7 months ago

    Hey @garimasingh2016

    Firstly as the Operations Manager for GreenGeeks, it saddens me to hear you have migrated a website away from our platform. If there are any outstanding support problems we can address OR feedback we can obtain that led to this decision I’d love to help.

    To address your specific concerns, you are correct upon adjusting your domain’s nameservers it can be tricky to obtain access to your account hosted with your previous host (in this case us). Luckily there are some options available to you to move forward 🙂

    Depending on your level of access you may be able to simply backup your WordPress database from inside your cPanel account and recover it at your new host. If that level of access isn’t possible then you would need to do a traditional WordPress XML dump of your site from inside the WordPress wp-admin area.

    Should you require the traditional WordPress XML dump the first would be to “Stage your DNS” to make your local computer only recognize your website at the previous host. We have a Knowledgebase Article on this which may help you but you can also find others online. Our article can be read at:

    https://www.greengeeks.com/kb/4633/how-can-i-test-my-website-before-switching-dns/

    Alternatively, there are some new website applications that can assist with this though may make this specific task more difficult. One site I see our customers reference a lot is: http://hosts.cx

    Once you gain access, or should you be able to complete a WordPress database import the following articles should help you out:

    • This reply was modified 6 years, 7 months ago by JoshDargie.
    Thread Starter garimasingh2016

    (@garimasingh2016)

    6 years, 5 months ago

    Thank you! I tried the steps in the first article and I get a screen saying “Site Under Maintenance”. Do you know how to resolve this?

    JoshDargie

    (@greengeeks-josh)

    6 years, 5 months ago

    Hello @garimasingh2016

    Sounds like you WordPress install may have ended up stuck in its maintenance updates. It’s somewhat common – though not common enough that it happens every time.

    I don’t personally have steps for resolving it, but a quick google found this article which may help:

    https://wpengine.com/support/wordpress-maintenance-mode-how-do-i-get-out-of-it/

Viewing 3 replies - 1 through 3 (of 3 total)
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