Support » Plugin: User Registration & User Profile - Profile Builder » Recover Password only redirects to login page

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support dariusraia

    (@dariusraia)

    Hello @mikoooy0330,

    Thank you for reaching out to us.

    Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test (ideally in a staging environment):

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind regards,

    Thread Starter mikoooy0330

    (@mikoooy0330)

    Sorry I just got back in this forum but I tried it and still didn’t worked.

    Thread Starter mikoooy0330

    (@mikoooy0330)

    I disabled all plugins except Profile Builder Hobbyist and used 2020 theme and it still didn’t worked.

    Plugin Support dariusraia

    (@dariusraia)

    Hello @mikoooy0330,

    I have just tested the password reset form and everything worked as expected. I received the email and when I clicked on the link I was able to enter the new password.

    Would you mind trying it as well? It worked perfectly fine for me.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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