Title: recover password loop
Last modified: January 14, 2021

---

# recover password loop

 *  Resolved [luckysistemi](https://wordpress.org/support/users/luckysistemi/)
 * (@luckysistemi)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/recover-password-loop/)
 * using recover password function (with shortcode [pms-recover-password])
 *  – the page with the form is correctly displayed
    – I insert my email address–
   I receive an email with the link to reset the password – The link bring me to
   the same recover password page askinf for my email address

Viewing 1 replies (of 1 total)

 *  [dariusraia](https://wordpress.org/support/users/dariusraia/)
 * (@dariusraia)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/recover-password-loop/#post-13922766)
 * Hello [@luckysistemi](https://wordpress.org/support/users/luckysistemi/),
 * Thank you for reaching out to us.
 * First of all, please make sure that you are using the last version of PMS.
 * Since this looks a lot like a conflict with some other code, the first recommended
   step is the conflict test (ideally in a staging environment):
 * ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme.
   Please also disable all add-ons. If this fixes the problem, as it probably will,
   enable everything one by one, checking each time to see when the problem returns.
 * Please let us know when you find the conflict so that we can take a look and 
   see what we can do about it.
 * Kind regards,

Viewing 1 replies (of 1 total)

The topic ‘recover password loop’ is closed to new replies.

 * ![](https://ps.w.org/paid-member-subscriptions/assets/icon-256x256.png?rev=2961161)
 * [Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction](https://wordpress.org/plugins/paid-member-subscriptions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-member-subscriptions/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-member-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-member-subscriptions/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [dariusraia](https://wordpress.org/support/users/dariusraia/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/recover-password-loop/#post-13922766)
 * Status: resolved