Support » Plugin: GamiPress - LearnDash integration » Recount activity for learndash error

  • Resolved ranbac

    (@ranbac)


    When i process Recount Activity: Recount quiz completed, has an error: The server has returned an internal error.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author rubengc

    (@rubengc)

    Hi @ranbac

    Thank you so much for your report

    I was able to reproduce your issue and our team is already working on fix it

    Just wait for the next update to get it fixed (we hope to release it today)

    Best regards

    ranbac

    (@ranbac)

    All recount Activity: Recount lesson completed, Recount topic completed, Recount course completed are not exact.
    I created 4 badges: complete a topic, Complete a course, Complete a lesson, Succeed fully pass a quiz
    have 103 user completed topic but only 44 user get “complete a topic” badge
    Some user not complete course but still get “Complete a course” Badge!
    Some user pass a quiz but not get “Succeed fully pass a quiz” Badge

    Plugin Author rubengc

    (@rubengc)

    Hi @ranbac

    The LearnDash activity recounts take the information directly from each user account

    Learndash stores the quizzes, lessons and courses completed, and this is the information that GamiPress uses to award them

    When you use the tool, there is a live information about the process like the number of users remaining and also a message letting you know that the process has been finished successfully

    Every time you used the tool, have you seen the success message?

    Best regards

    ranbac

    (@ranbac)

    I see

    ranbac

    (@ranbac)

    Sometime, i didn’t see the success message

    Plugin Author rubengc

    (@rubengc)

    Hi @ranbac

    The success messages disappear after a few seconds (is something we will change on 1.8.0)

    But if any error happens, the error message will persist and don’t will get removed

    The users that didn’t got awarded then implies they don’t have assigned on their profiles those quizzes, lessons and courses so for that you may need to contact LearnDash to see what happen with this information

    Best regards

    ranbac

    (@ranbac)

    I open Learndash propanel to check, and i have seen some user not complete course, but they got awarded in achievement. I’m waiting for new version.

    Plugin Author rubengc

    (@rubengc)

    Hi @ranbac

    The new update for our LearnDash integration has been released

    You should be able to update it directly from your WordPress

    Best regards

    ranbac

    (@ranbac)

    i update new version 1.1.8 from you released. But some error still appear.
    I don’t mention Learndash recount activity, now, i want mention comment activity.
    I create a “Common on a post” badge, I use tool “WordPress Recount comments” activity but some user have comment in past, they didn’t get “Common on a post” badge.

    ranbac

    (@ranbac)

    I think you should update main plugin GamiPress. Version 1.7.9 (Last updated:2 weeks ago) have some trouble. I love your plugin. When main plugin work well, i will buy some add-on: notification and leaderboard.

    • This reply was modified 4 weeks ago by ranbac.
    Plugin Author rubengc

    (@rubengc)

    Hi @ranbac

    I just tested this tool and is working correctly

    Actually the tool only counts the comments approved

    Probably, there issue could come if your server has a low maximum execution time, the unique way to change this limit is through contact to your hosting provider to increase it

    Best regards

    Can you tell me maximum execution time of your server?

    Plugin Author rubengc

    (@rubengc)

    Hi @ranbac

    Simply, to run the recount activity tool increase it to the double or triple and before restore it to the original value

    Best regards

    Ok. I’ll try

Viewing 14 replies - 1 through 14 (of 14 total)
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