Support » Fixing WordPress » Reclaim business website

  • dawndiving123



    So I am trying to get access to a website of this diving school that was bought a few months ago… Problem is the ex-owners and the person who created this website for them are no longer on speaking terms(yes WTF right???) which is not so hot for the business because the website looks like it last saw a bit of love in the early 90s!!!!

    I have no clues or info what the initial log-ins are and how to go about…
    Please HELP!!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • DesignSmoke


    Try talking with SoftLayer support, they are the host of that website (the content). The name is registered with TUCOWS.



    That site is slightly broken, too.

    Anyway, did you or the new owners get the domain name with the business transfer?

    You might get a lawyer to step in and try to force someone to move on something here. Sometimes a letter from a lawyer can get things moving.

    If you were supposed to get the domain then your lawyer can really help you there.

    Did you get login credentials to the web host? That may be all you need if you can get that.

    The registrar is Tucows via Siteground probably.

    I did a Whois and a look at the DNS records and the site’s manifest to find what I could.

    The host is but I couldn’t find a link for them so try this one… maybe give them a call.

    The site was archived at the Wayback Machine if you need to manually rebuild it from scratch.*/

    I was able to get a RSS feed… there are some good articles there, it might be nice to have them…

    The theme is ‘Headway’ in case you need to rebuild that site manually.

    I only see two plugins… they are both sliders and at least one of those (LayerSlider) are broken from what I can see.

    Moderator Bet Hannon


    Support Team Volunteer Coordinator

    You definitely want to get control of the domain name. But if you need to, you can add an admin level user through the database or functions.php.

Viewing 3 replies - 1 through 3 (of 3 total)
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