Title: Rechnung
Last modified: March 6, 2025

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# Rechnung

 *  Resolved [timopterra](https://wordpress.org/support/users/timopterra/)
 * (@timopterra)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/rechnung-2/)
 * Hi zusammen,
   euer KI Bot hat mich hierhin geschickt.Wir nutzen WordPress, welches
   direkt über uns gehostet wird – nicht über WordPress.
 * Wir haben Jetpack installiert und etwas zusätzliches gebucht. Jetzt steht die
   Buchhaltung bei uns und fragt nach der Rechnung, die uns nicht vorliegt. Wir 
   können uns auch nicht bei euch einloggen um selbst danach zu suchen. Wie bekomme
   ich die?
 * ORDER=75004606 << das war die Bestellnummer aus Oktober 2024
 * VG und vielen Dank für die Hilfe

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [1 year, 3 months ago](https://wordpress.org/support/topic/rechnung-2/#post-18346889)
 * Hi [@timopterra](https://wordpress.org/support/users/timopterra/)
 * Could you please post your site URL here so that we can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
 * [https://jetpack.com/contact-support/?rel=support&hpi=1](https://jetpack.com/contact-support/?rel=support&hpi=1)
 * If you choose to reach out directly, please include a link to this thread.
 * Thanks!
 *  Thread Starter [timopterra](https://wordpress.org/support/users/timopterra/)
 * (@timopterra)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/rechnung-2/#post-18347675)
 * Hi Bruce,
 * [http://www.terra-benefits.de](http://www.terra-benefits.de)
 * br
 *  [Reynier (a11n)](https://wordpress.org/support/users/reynierc/)
 * (@reynierc)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/rechnung-2/#post-18347931)
 * Hi [@timopterra](https://wordpress.org/support/users/timopterra/)
 * Thanks for sharing the URL! We found some details based on the information you
   provided. However, since what you need involve private account information, we
   are unable share them here based on the [forum guidelines](https://wordpress.org/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability).
 * For your security, please reach out to us through the [contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   my colleague mentioned.
 * For verification, kindly contact us using the email linked to your account. If
   you’re unsure which email is registered, you can provide the transaction ID through
   the form by following this guide: **[How to Retrieve a Transaction ID](https://jetpack.com/support/jetpack-billing-payments/#transaction-ids)**
 * > Wir können uns auch nicht bei euch einloggen um selbst danach zu suchen. Wie
   > bekomme ich die?
 * If you want to try accessing this information yourself, you’ll need to log in
   to your WordPress.com account. If you forgot your password, you can reset it 
   by following this guide: **[Change or Reset Password](https://wordpress.com/support/passwords/)**
 * Once you’re logged in, you can [check your billing history](https://wordpress.com/support/billing-history/)
   by visiting this link: [https://wordpress.com/me/purchases/billing](https://wordpress.com/me/purchases/billing).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Rechnung’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Reynier (a11n)](https://wordpress.org/support/users/reynierc/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/rechnung-2/#post-18347931)
 * Status: resolved