• Resolved miednr

    (@miednr)


    Hello Hector!

    I did install both of your beautiful plugins (Recently and Popular Posts). Now, I have Popular Posts working fine, but Recently has the green loading line displayed for ever. In Appearance / Widgets I activated the preview of the widget and there it works just fine, but on the front end the posts do not show.

    I am using the latest version of WP and your plugin and did not make any changes to the code. I already cleared the caches.

    What else could I do, to make it work?

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @miednr,

    Could you please share your site’s URL so I can have a look?

    Thread Starter miednr

    (@miednr)

    Hello @hcabrera,

    I am sorry, but my site is not publicly available, yet. Do you have an idea, what it could be?

    Plugin Author Hector Cabrera

    (@hcabrera)

    Chances are it’s some conflict with another plugin.

    WordPress Popular Posts has some checks in place to reduce the possibility of having another plugin interfering with its functionality, Recently doesn’t have any of that yet.

    Could you please go to Settings > Recently, then click on the Debug link at the top of the screen, and share that info here so I can have a look?

    Thread Starter miednr

    (@miednr)

    Hello @hcabrera,

    I did send the debug information via Email. Feel free to answer here again.

    Thank you!

    Plugin Author Hector Cabrera

    (@hcabrera)

    Got it, thanks!

    At first glance the only one that stands out is WP Rocket. Try disabling it completely for a moment, then check and see whether Recently is still stuck on the loading animation.

    Thread Starter miednr

    (@miednr)

    That did not change anything. Any other idea? I could eventually disable all the other plugins to find the one in conflict.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Yeah, since this site is not live yet I guess it’s safe to just disable all plugins -except for Recently- and see if that changes anything.

    Thread Starter miednr

    (@miednr)

    Hi, I am happy to find it quick. And it’s the free part of BuddyBoss (BuddyBoss Platform). If enabled, the recent posts do not show. If disabled, they show.

    Could you eventually test it on your machine? You can find it here:

    https://www.buddyboss.com/platform/

    Maybe you would like to make it compatible… Would be great.

    Thank you.

    Plugin Author Hector Cabrera

    (@hcabrera)

    I’m not super familiar with BuddyBoss but sure I’ll install it and see if I can figure out why it’s causing Recently not to load. I’ll leave a comment here once I have some news.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Found it: it’s the BuddyBoss Private REST APIs checkbox that’s preventing Recently from loading (why is BuddyBoss offering users to restrict access to REST API endpoints in the first place?)

    You can instruct BuddyBoss to not block requests to Recently’s REST API endpoints by adding wp-json/recently to the Public REST APIs textarea, then save changes. Recently should work as expected then.

    Thread Starter miednr

    (@miednr)

    Thanks, that is the solution. Great support! Wish you all the best!

    • This reply was modified 1 year, 4 months ago by miednr. Reason: Typo
Viewing 11 replies - 1 through 11 (of 11 total)

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