Support » Plugin: Social Sharing Buttons | WPSSO Add-on » Recent update Version 3.3.2 crashed my site

  • Resolved pemot

    (@pemot)


    Recent update Version 3.3.2 crashed my site. My hosting company had to deactivate plugin. Let me know when this is fixed thx

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    Thanks for reporting the issue – unfortunately you haven’t provided any details on the issue or any error message, so there’s nothing I can take action on. If you can describe the issue, and copy-paste the error message from your WordPress debug.log file (see https://make.wordpress.org/support/handbook/appendix/using-wp_debug/ for more info), then I could take action on this (assuming the issue points to something I can fix or improve in the WPSSO SSB add-on). 😉

    js.

    Same here. PHP Fatal error.

    [Sun Nov 03 07:42:49.122139 2019] [php7:error] [pid 29912] [client 184.22.64.20:63332] PHP Fatal error: Uncaught Error: Class ‘WpssoRrssbSocial’ not found in /wp-content/plugins/wpsso-ssb/lib/style.php:54\nStack trace:\n#0 [internal function]: WpssoSsbStyle->enqueue_styles(”)\n#1 /wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)\n#2 /wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)\n#3 /wp-includes/plugin.php(465): WP_Hook->do_action(Array)\n#4 /wp-includes/script-loader.php(2537): do_action(‘wp_enqueue_scri…’)\n#5 [internal function]: wp_enqueue_scripts(”)\n#6 /wp-includes/class-wp-hook.php(286): call_user_func_array(‘wp_enqueue_scri…’, Array)\n#7 /wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)\n#8 /wp-includes/plugin.php(465): WP_Hook->do_action(Array)\n#9 /wp-includes/general-template.php(2745): d in /wp-content/plugins/wpsso-ssb/lib/style.php on line 54

    Plugin Author JS Morisset

    (@jsmoriss)

    Thanks for the error message – the issue has been fixed in WPSSO SSB v3.3.3, released just moments ago. 😉

    js.

    My site has been down hard for 4-5 days.

    Error thrown

    Class ‘WpssoRrssbSocial’ not found

    http://www.davelaneastrophotography.com/

    Help!

    I can’t get into my site at all

    Plugin Author JS Morisset

    (@jsmoriss)

    You can login to your site by FTP or use the file manager from cPanel, etc., and remove the wordpress/wp-content/plugins/wpsso-ssb/ folder (or rename it). WordPress will then disable the plugin automatically. You should also make sure you’re using the latest version of WordPress, since WordPress should have sent you an email automatically to alert you of the issue.

    js.

Viewing 6 replies - 1 through 6 (of 6 total)
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