Title: Recent Issues
Last modified: January 23, 2024

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# Recent Issues

 *  Resolved [bearmedia](https://wordpress.org/support/users/bearmedia/)
 * (@bearmedia)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/recent-issues-3/)
 * Recently I have issues with this plugin. It says that I need to disable my adblocker(
   in backend) although I don’t have one. On other WP installations it works (same
   browser, same machine).
 * In some installations I can’t add images anymore, the button does not open the
   filepicker.
 * When I delete the plugin, it gives a critical error.
 * Also, how can I make a clean deinstall? Because after deleting the plugin, and
   reinstalling, my old settings and banners are still there.
 * These are just a few of the issues. Is there an update coming?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/recent-issues-3/#post-17366289)
 * Hi bearmedia
 * Thanks for reaching out.
 * >  how can I make a clean deinstall?
 * Please check the option “Delete data on uninstall” under _Advanced Ads > Settings
   > General > Admin_ if you want a clean re-installation.
 * The error description about the ad blocker message and the not working buttons
   are pointing to an issue involving JavaScript.
   Please check your browsers’ console
   for possible error messages and try to fix these first. If you like, please share
   these errors here as well.
 * [Please follow this explanation to debug the not working button.](https://developer.wordpress.org/advanced-administration/debug/debug-javascript/#step-3-diagnosis)
 * Best regards,
   Henning
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/recent-issues-3/#post-17386675)
 * Hi bearmedia,
 * I hope the issue was solved. Since I did not hear back from you, I will close
   this thread for now.
 * If you have further questions regarding Advanced Ads, please don’t hesitate to
   reach out to me again.
 * Best regards,
   Henning
 *  Thread Starter [bearmedia](https://wordpress.org/support/users/bearmedia/)
 * (@bearmedia)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/recent-issues-3/#post-17388579)
 * Hi, the problem disappeared, but it came back again. Error: “Please disable your**
   AdBlocker**. Otherwise, the features of Advanced Ads and the layout are broken.”
   I don’t use any adblocker.
 * Uncaught ReferenceError: AdvancedAdsAdNetwork is not defined
   at adsense.js?ver
   =6.4.3:15:41
 *  jQuery.Deferred exception: Advanced_Ads_Admin is not defined ReferenceError:
   Advanced_Ads_Admin is not defined
 * Uncaught ReferenceError: Advanced_Ads_Admin is not defined
 * etc
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/recent-issues-3/#post-17400047)
 * Thanks for the answer.
 * Can you also provide a screenshot or all other messages you see in your browsers
   console while browsing the backend?
 * Additionally, please let me know which browser (version) and operating system
   you’re using. This would really help to get a bigger picture here.
 * Best regards,
   Henning

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Recent Issues’ is closed to new replies.

 * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443)
 * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [henningaa](https://wordpress.org/support/users/henningaa/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/recent-issues-3/#post-17400047)
 * Status: resolved