Support » Plugin: SG Optimizer » Recent 5.0.13 fails to save settings!

  • Resolved peterwbowey

    (@peterwbowey)


    With the latest release of SG Cachepress 5.0.13 settings are not saved.
    Login-on; You make changes and Save, then log-out. Log-in, and all SG Cachepress settings are back to the default! You lose any changes you had made!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • peterwbowey

    (@peterwbowey)

    Notes: Going back (downgrading) to the older 5.0.12 version of SG Cachepress immediately resolves the stated problem with the new release 5.0.13 !

    We need a fix please SG Team.

    • This reply was modified 7 months ago by  peterwbowey.
    tharum

    (@tharum)

    Same here. After updating to the latest 5.0.13, a few things were disabled. And I cannot activate those.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Could you five me an URL? Did you try clearing your browser cache?

    peterwbowey

    (@peterwbowey)

    1) No URL available with the recent broken 5.0.13, as it is a live Church WEB site (no down time is really welcome 🙂

    Public URL: https://www.baysidechurch.org.au/

    2) Yes, cleared all caches @ server & browser!

    The site is working fine with the older 5.0.12 !

    • This reply was modified 7 months ago by  peterwbowey.
    peterwbowey

    (@peterwbowey)

    Ones strong clue about the latest SG Cachepress 5.0.13 is that it “defaults” all the original USER settings (custom) at the UPGRADE (Install)! That, I thought, was very odd behavior. So look in that area of the code for starter…

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    I have logged into your site and verified that everything works and looks as supposed.

    I am not joking ot trying to BS you when I say clear the browser cache. I know it’s straight out of the bad support handbook but it is a React interface – the JS is stored in the browser cache and memory.We’ve done everything we could to clear the cache, force it to be regenerated when new version is released but some browsers are just way too aggressive…

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    I have updated one of our endpoints in attempt to make this easier, could you check again?

    esiddhi

    (@esiddhi)

    Same here…
    edit: with private navigation it worked fine with another website, but with previous versions did not happen

    • This reply was modified 7 months ago by  esiddhi.
    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    I’ve tested all reports for this. It is the browser cache. Please, clear your local storage for it and it will work just fine.

    https://www.siteground.com/kb/how_to_clear_cache_in_firefox_internetexplorer_safari_opera/

    Do this plus a hard refresh and everything will work fine!

    Sean

    (@sean-h)

    I cleared my browser cache, problem solved, none of my original settings were lost/reset to default. Life goes on.

    • This reply was modified 7 months ago by  Sean. Reason: Removed useless information
Viewing 10 replies - 1 through 10 (of 10 total)
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