Support » Requests and Feedback » Receiving invalid key note in address bar

  • I am trying to request a new password for the WP installed in my website. After several times of request, I am receiving an email link to follow (with corresponding activation key in the address bar:
    (where “x” represents the key/sample only).

    When I click the link, i get this message in the address bar:
    and another GET PASSWORD link appears. As I repeat the same step, I end up to nothing and only the process repeats itself.

    Can some brilliant mind here advise me how to rectify this o I can get my new password? Kindly note that I am the ADMIN of the blog that I am having trouble now so i really need this to work out. Thanks!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi abakada,

    This is a known bug in 2.5.1 which has been fixed in Ticket #6842. See this blog post for solution.

    How To Fix WordPress 2.5.1 ;Invalid Activation Key; Bug (type of dogs)
    For some users, just applying the above ptch will fix this problem. But for others (myself included), this patch appears not to help at all.

    This seems to be the case even after upgrading to WordPress 2.6 Beta 2.

    So what you gonna’ do? After installing the patch, you need to manually dig into the WordPress database and remove any activation key from the wp_users table and try the password reset again. You can do this by using your database management tool such as phpMyAdmin.
    I can’t follow.

Viewing 2 replies - 1 through 2 (of 2 total)
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