Title: Receiving Internal Server Error
Last modified: August 21, 2016

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# Receiving Internal Server Error

 *  [grddrd](https://wordpress.org/support/users/grddrd/)
 * (@grddrd)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/receiving-internal-server-error/)
 * I am using an outside theme (Clock by Mythemeshop) that allows for the addition
   of a number of short codes to my posts. When I click on the button to add the
   codes, I receive this error:
 * Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, and inform them of the time the error
   occurred, and anything you might have done that may have caused the error.
 * More information about this error may be available in the server error log.
 * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument
   to handle the request.
 * I have contacted Mythemeshop and they say the error is not on their side. Any
   advice?

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/receiving-internal-server-error/#post-4118592)
 * Can you replicate the problem using the default Twenty Twelve theme?
 * Why are you using an old copy of WordPress? Were you aware that your site is 
   currently running a very real risk of being hacked? You need to upgrade WordPress
   asap.

Viewing 1 replies (of 1 total)

The topic ‘Receiving Internal Server Error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/receiving-internal-server-error/#post-4118592)
 * Status: not resolved

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