Title: receiving error while order payment
Last modified: January 30, 2026

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# receiving error while order payment

 *  Resolved [musnebi](https://wordpress.org/support/users/musnebi/)
 * (@musnebi)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/receiving-error-while-order-payment/)
 * hi, my customers getting error when they want to make payment .
 * it says ****forbidden, Fraud prevention. you sent forms too often. please wait
   a few minutes. anti spam by clean talk****
 * so i have to deactivate clean talk , how can i solve this issue. thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freceiving-error-while-order-payment%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [vadimcleantalk](https://wordpress.org/support/users/usr1/)
 * (@usr1)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/receiving-error-while-order-payment/#post-18803823)
 * Hello [@musnebi](https://wordpress.org/support/users/musnebi/)
 * Thank you for your message — we understand how critical this is if payments are
   affected. We detected that you’re using the **LiteSpeed Cache** plugin.
 * Please make sure to do the following:
    1. **Check cache TTL**
       In LiteSpeed Cache settings, ensure the cache **TTL is set
       to 24 hours or less** — this is very important: [https://docs.litespeedtech.com/lscache/lscwp/cache/#ttl](https://docs.litespeedtech.com/lscache/lscwp/cache/#ttl)
    2. **Clear all caches completely**
       – LiteSpeed Cache– Website/server cache– CDN
       cache (if you use one)
 * If the issue persists after these steps, please contact us via our private ticket
   system so we can review your setup in detail: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Thank you for your patience.
 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [2 months, 3 weeks ago](https://wordpress.org/support/topic/receiving-error-while-order-payment/#post-18824176)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

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to reply to this topic.

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 * 2 replies
 * 3 participants
 * Last reply from: [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * Last activity: [2 months, 3 weeks ago](https://wordpress.org/support/topic/receiving-error-while-order-payment/#post-18824176)
 * Status: resolved