Support » Plugin: WooCommerce Paylike Payment Gateway » Receiving error Transaction ID is missing

  • Resolved GB Design Studio

    (@gb-design-studio)


    Hey guys.

    We have recently updated the plugin to v.2.2.0 and when trying to make a payment we are receiving the error below: Please help fix this issue as we are losing customers and money! :/

    x The transaction id is missing, it seems that the authorization failed or the reference was not sent. Please try the payment again. The previous payment will not be captured.

    Thanks and look forward to your reply
    Gary

    The page I need help with: [log in to see the link]

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  • Plugin Author ionut.calara

    (@ionutcalara)

    Hi there, I apologize for the delay, I’ve been on vacation. Please reach out to support by sending an email to hello@paylike.io

    The update was actually a rollback, so it’s quite unlikely to be due to the plugin, and probably related to new requirements in terms of security. There is a way to fix this, but we’d need to discuss specifics via support which we can’t discuss publicly.

    I will close this for now but feel free to reopen.

Viewing 1 replies (of 1 total)
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