Support » Plugin: Wordfence Security - Firewall & Malware Scan » Receiving duplicate WF Central “scan findings” emails more than once per day

  • Resolved quinncom

    (@quinncom)


    Did Wordfence Central change their email alert policy? I’m now receiving the same “scan findings” email every day (sometimes multiple times per day). The emails are all the same. I’m getting notification fatigue.

    Example: https://i.imgur.com/Mtyq3hZ.png

Viewing 4 replies - 1 through 4 (of 4 total)
  • Yes, me too ! A couple of days ago, I started to receive emails daily from WF Central, and I’m not sure how to lower the sensitivity to only receive critical alerts?

    Hey @quinncom and @photomaldives,

    There was a bug in a previous release that’s likely contributing to this. We have a release scheduled for either today or tomorrow to address it.

    In the meantime, if you wish to only receive the individual site alerts and not those from Central as well, please log in to Wordfence.com and then go to https://www.wordfence.com/central/settings

    There you should then disable all email alerts and then at the bottom, at the option Send alerts from individual sites?, you could leave that enabled. You would then just receive your individual site’s alerts based on their settings in Wordfence > All Options > Email Alert Preferences.

    Please let me know if you have any questions.

    Thanks,

    Gerroald

    Thanks for your quick and detailed reply, Gerroald.

    Keep up the great work, guys! 🙂

    Hey @quinncom and @photomaldives,

    I just wanted to let you know that the fix was pushed to Central today so you won’t be experiencing this in the future.

    My apologies for the inconvenience and please do let us know if anything else comes up.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)
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