Support » Plugin: Security & Malware scan by CleanTalk » received error

  • Resolved maleen

    (@maleen)


    received the following error notice on my security dashboard of your plugin:

    “2019-10-30 17:14:16: Sending security logs: CONNECTION_ERROR: Operation timed out after 5000 milliseconds with 0 bytes received_FAILED_TO_USE_FILE_GET_CONTENTS”

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support alexandergull

    (@alexandergull)

    Hello.

    1) Does the Malware Scanner run well?
    2) Tell me the plugin version you use

    Best regards,

    maleen

    (@maleen)

    yes the scanner is running well. Before it was ok but after upgrading to 2.38 this started happening. I am using 2.38

    Plugin Support alexandergull

    (@alexandergull)

    Go to WordPress Admin Panel -> Settings -> Security by CleanTalk -> General settings -> “Use WordPress HTTP API” option to “ON” at the bottom of page).

    Does it help?

    maleen

    (@maleen)

    That worked, thanks. what might have been the problem? just curious

    Plugin Support SergeM

    (@serge00)

    Perhaps something was preventing the plugin to connect to the CleanTalk servers.

Viewing 5 replies - 1 through 5 (of 5 total)
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