Received bug info on backup

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  • Plugin Author iClyde

    (@iclyde)

    1 year, 1 month ago

    Hi @mrbradgolden

    Seem like you have two backup directories on your website that belongs to our plugin.

    Overall the backup seem to be successful basing on your code, but something is wrong with the configuration.

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    If you can, go to File Manager and in wp-content directory find folder that starts with this name: “backup-migration-oTD(…)”/backups. Then go there and move all .zip files into proper backup directory which in your case is: “wp-content/backup-migration-c13(…)/backups”.

    For security reasons I don’t want to share you exact path to your backup files, so please note that I only provided first free characters of the folder name.

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you 🙂
    Thank you!

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