Support » Plugin: reCaptcha by BestWebSoft » reCaptcha version 2 shows error message in another window

  • Hello guys,

    I activated reCaptcha version 2 in the comments on my website. This version (I am not a robot) the user needs to select the checkbox. However, I tried to send a comment without selecting this box (simulating forgetfulness) and was directed to another page (/wp-comments-post.php) with an error message: https://prnt.sc/uxbhfl

    My website is for the Brazilian Portuguese speaking public, so the message needs to be in Portuguese for them to understand. And instead of going to another page, wouldn’t it be able to show this message in the post itself, in the comments section? And an easier message to understand?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    This is the standard error output functionality for the comment form from WordPress. To change, you need to customize your theme.

    Rodrigo

    (@vejapixel)

    Could you tell me where I could personalize this?

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Such customization is possible and you can hire our specialist who will make the required changes.

    Please follow the next steps in order to request a paid customization service:
    1) Submit a private ticker here: https://support.bestwebsoft.com/hc/en-us/requests/new
    2) Include a detailed description of the required changes.
    3) Our manager will contact you back with estimation (possible questions) and a payment link.
    4) Answer questions (if applicable) or complete the payment.
    5) We will contact you upon payment approvement.

    Usually, it takes about 1-3 business days to complete the desired changes after receiving your payment. However, the time depends on the complexity of this task, a number of desired changes and the availability of our team.

Viewing 3 replies - 1 through 3 (of 3 total)
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