Title: reCAPTCHA verification failed
Last modified: August 1, 2026

---

# reCAPTCHA verification failed

 *  Resolved [Pyoor](https://wordpress.org/support/users/pyoor/)
 * (@pyoor)
 * [1 month ago](https://wordpress.org/support/topic/recaptcha-verification-failed-9/)
 * Hello!
 * I have had multiple customers tell me (today) that an error message pops up every
   time they try to place an order on my webpage. The error message states “reCAPTCHA
   verification failed”. I’ve tried everything to fix this. I even switched the 
   checkout protection to V2 Checkbox. I was told that this checkbox was more forgiving
   for real customers than V3, which can sometimes block legitimate buyers, but 
   to no success. Can anyone help me with this. I’ve tried everything that I can
   think of. Your time will be much appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frecaptcha-verification-failed-9%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Gordan](https://wordpress.org/support/users/gordano/)
 * (@gordano)
 * [1 month ago](https://wordpress.org/support/topic/recaptcha-verification-failed-9/#post-18981125)
 * Hi,
    I see v2 is active and works fine now. Could have been a temporary Google
   issue. If problems continue, switch to a local captcha solution.
 *  Thread Starter [Pyoor](https://wordpress.org/support/users/pyoor/)
 * (@pyoor)
 * [1 month ago](https://wordpress.org/support/topic/recaptcha-verification-failed-9/#post-18981229)
 * How do I switch to a local captcha solution?
 *  Plugin Support [Gordan](https://wordpress.org/support/users/gordano/)
 * (@gordano)
 * [1 month ago](https://wordpress.org/support/topic/recaptcha-verification-failed-9/#post-18981245)
 * Pick a different captcha type in plugin settings.
 *  Thread Starter [Pyoor](https://wordpress.org/support/users/pyoor/)
 * (@pyoor)
 * [1 month ago](https://wordpress.org/support/topic/recaptcha-verification-failed-9/#post-18981290)
 * Is there one out there that you’ll recommend or should I just pick one that’s
   compatible with my version of WordPress?

Viewing 4 replies - 1 through 4 (of 4 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frecaptcha-verification-failed-9%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/advanced-google-recaptcha/assets/icon-256x256.png?rev=2493018)
 * [Advanced Google reCAPTCHA](https://wordpress.org/plugins/advanced-google-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-google-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-google-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-google-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-google-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-google-recaptcha/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Pyoor](https://wordpress.org/support/users/pyoor/)
 * Last activity: [1 month ago](https://wordpress.org/support/topic/recaptcha-verification-failed-9/#post-18981290)
 * Status: resolved