Title: reCAPTCHA v3 not loading?
Last modified: February 12, 2019

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# reCAPTCHA v3 not loading?

 *  Moderator [Marius L. J.](https://wordpress.org/support/users/clorith/)
 * (@clorith)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/recaptcha-v3-not-loading/)
 * After a fair bit of troubleshooting, and not quite sure what got stuck where,
   but it was a recurring issue on multiple sites (and seeing others reporting the
   same), if you are receiving an error like `Invalid site key or not loaded in`(
   or the reCAPTCHA icon not showing up in the corner of your website), please try
   the following:
 * Login to reCAPTCHA
    Select the site having issues (if you have multiple sites)
   Click the little cogwheel i nthe top right corner to access the setting for your
   site. Validate the Domains you’ve added are correct (remember, if you have `www.
   mysite.com`, just adding `mysite.com` will cover both domains)
 * Once that’s done, there is a checkbox labeled “Verify the origin of reCAPTCHA
   solutions”, it is recommended to have this box checked, this is where the problem
   started for my sites.
 * What I did was untick the box here, save, load my contact form and made sure 
   things were working as expected, then I ticked the box again, saved once more
   so that the feature was enabled, and now my contact form works as expected, with
   reCAPTCHA, as expected.

Viewing 1 replies (of 1 total)

 *  [chisomosteve](https://wordpress.org/support/users/chisomosteve/)
 * (@chisomosteve)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/recaptcha-v3-not-loading/#post-11196527)
 * This worked for me, thanks!
 * But when I re-ticked the “Verify the origin of reCAPTCHA solutions” option it
   stopped working again and still failed after I un-ticked the option.
 * Then the only way I could find to fix it was to create a new set of keys.

Viewing 1 replies (of 1 total)

The topic ‘reCAPTCHA v3 not loading?’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [chisomosteve](https://wordpress.org/support/users/chisomosteve/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/recaptcha-v3-not-loading/#post-11196527)
 * Status: not a support question