Support » Plugin: Contact Form by WPForms - Drag & Drop Form Builder for WordPress » recaptcha V2 tickbox “This field is required” despite conflict mode

  • Resolved nadworks

    (@nadworks)


    Very frustrating:
    Recaptcha just wouldn’t submit and keeps giving me “This field is required” error.
    I tried…
    double-checking site key = all correct
    switched on conflict mode = no difference
    checked for other Recaptcha occurrences = couldn’t find any

    Might be missing something vital and am prepared for massive facepalm. But right now I’m stuck and lost.

    The page I need help with: [log in to see the link]

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  • nadworks

    (@nadworks)

    Just an update as a result of trial/error:
    I had a call in the page header
    <script src="https://www.google.com/recaptcha/api.js" async defer></script>
    This was needed for my data capture application. Although I tried it with no additional data capture on the form page, this API call messed things up for WPforms.
    Even moving this API call from the header into the data capture form tag itself didn’t fix it.
    The only thing that eventually made it work, was to use a different Recaptcha method from that on the data capture form.

    • WPforms now uses invisible V3 (which I’m not a fan of)
    • Data capture is on Tickbox V2
    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @nadworks,

    Unfortunately if reCAPTCHA is getting loaded twice on the page — once by WPForms, and once by your page header, this causes an error.

    If you’d prefer not to use Google’s reCAPTCHA, you can consider the following third-party plugins to protect your forms against spam:

    WordPress Zero Spam. This plugin is simple to set up, and works right out of the box.

    Spam protection, AntiSpam, FireWall by CleanTalk. This option requires registration, and offers more settings for customization. Just a head up — this is a premium plugin with yearly subscription plans, though it offers a 7 days free trial. Please see their site page for more details.

    Just to note that we’ll not be able to provide support for third-party plugins.

    Hope this helps!

Viewing 2 replies - 1 through 2 (of 2 total)
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