ReCaptcha NOT working and NOT saving keys

  • Resolved agridesigns

    (@agridesigns)


    5 years, 10 months ago

    This same exact issues is happening on many of my sites and it is getting really frustrating and my clients are getting annoyed.

    I go into the form, add the ReCaptcha field, add in the Keys, Save, go back to the form and the Keys are no longer there and the ReCaptcha field still does not work.

    Version 2.6.8
    Firefox 60.0.2

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    5 years, 10 months ago

    Hello!

    I need to ask you some sensitive information about your site so could you create a support ticket at smartforms.uservoice.com please, the tickets there are private.

    Thread Starter agridesigns

    (@agridesigns)

    5 years, 10 months ago

    I tried to do that earlier and the site/page was down and I just tried again and am getting another 503 error. Can you email me directly to info@agridesigns.com and then delete this message?

    Plugin Author EDGARROJAS

    (@edgarrojas)

    5 years, 10 months ago

    Ok, i just created a ticket for you, you should have received a ticket about this.

    Regards!

    Thread Starter agridesigns

    (@agridesigns)

    5 years, 10 months ago

    I did NOT receive any information about a ticket???? Just checked my email and SPAM and nothing there.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    5 years, 10 months ago

    Ok i send you a message using the ticket, unfortunately i have to contact you using the ticket system so could you check if you received the email this time? If not, could you try to create a ticket again? I am not sure what happened yesterday (it seems that the provider that handle the ticket system had issues yesterday) but the ticket system is working now.

Viewing 5 replies - 1 through 5 (of 5 total)
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