Support » Plugin: Contact Form Clean and Simple » Recaptcha not working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author megnicholas

    (@megnicholas)

    Please can you let me have a URL and I will try to help.

    HI Meg,

    Thanks for such a quick reply. The page is https://www.koseliwholesale.com/contact-us/.

    It’s a website I’ve inherited, they’ve had a few different Captcha plugins which I’ve uninstalled or disabled.

    Currently, Recaptcha is deselected but as you will see the error still displays.

    Thanks

    Helen

    Plugin Author megnicholas

    (@megnicholas)

    Hi Helen,

    I can see that you have turned of the recaptcha. This error is being generated by something else you have installed on your site.

    Can you disable all plugins apart from the contact form and revert back to the default twenty something wordpress theme.

    If the form then submits ok, add back each item one by one until you find the one causing the error.

    Meg

    I’m having the same issue with the captcha not accepting the code; there is no jet pack contact form or other contact form activated or being used.
    my site: http://www.oliverkingrealtor.com/contact-us/

    Thank you for any help you can provide.

    Plugin Author megnicholas

    (@megnicholas)

    Have you tried disabling all plugins and reverting back to default wp theme as per the advice above?

Viewing 5 replies - 1 through 5 (of 5 total)
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