Support » Plugin: Google Captcha (reCAPTCHA) by BestWebSoft » reCaptcha not on registration form

  • Resolved xprt007

    (@xprt007)


    Hi there & Happy New Year!

    I have been using your plugins for contact form & recaptcha for a while & they have been OK for login, email reset & comment forms.

    I noticed, though of late that I’ve been getting lots of spam registrations & decided to look around & noted it does not get loaded on the registration form [ http://bit.ly/2jtZKM6 ], although in the settings the checkbox is selected. I must say I did not physically add the short code to email reset page, etc, but it works there.

    I am not sure whether this has always been the case & if not when it could have started.

    Just in case one has to add the shortcode [bws_google_captcha] on each page, like /register, …. this was not there, but added today & it all the same does not load when I checked out the page in several browsers in private mode. The page otherwise has the TML shortcode.

    What could be up?

    Thank you in advance.

    • This topic was modified 6 months, 2 weeks ago by  xprt007.
    • This topic was modified 6 months, 2 weeks ago by  xprt007.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Update:
    I also need to say, although this might be unrelated, a web directory, which provides its (own) registration at http://bit.ly/2iZnE1m & here as you see, reCaptcha gets loaded with no problem.
    The other registration form, though is general.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    We visited your site and found out that you are using Buddypress registration form. This feature is available only in Pro plugin version (http://bestwebsoft.com/products/wordpress/plugins/google-captcha/).

    Sincerely,
    BestWebSoft Support Team

    reCaptcha not working on the site, I have used the shortcode on custom login form and registration form.

    Event there is no error is showing in console. But not loading on the form. please let me know the solution.

    http://invitesout.com/

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for the link you have provided.

    We visited your site and didn’t find any signs of activated Google CAPTCHA (reCAPTCHA) by BestWebSoft. Please make sure that you use the shortcode correctly.
    You can also try to do the following:

    1) Open the file with the form (where you would like to add google captcha to).
    2) Find a place to insert the code for the google captcha output.
    3) Insert the necessary lines:

    if( function_exists( 'gglcptch_display' ) ) { echo gglcptch_display(); } ;

    If the form is HTML you should insert the line with the PHP tags:

    <?php if( function_exists( 'gglcptch_display' ) ) { echo gglcptch_display(); } ; ?>

    If you followed all above-mentioned steps but Google Captcha still doesn’t work, we can help you to implement Google Captcha in your Custom form, but it’s a paid service since there are a lot of different custom forms and the code should be inserted individually into each of them, so we`ll need time to study your form.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

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