Title: Recaptcha issues
Last modified: April 17, 2019

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# Recaptcha issues

 *  Resolved [Mark Cutting](https://wordpress.org/support/users/mcutting/)
 * (@mcutting)
 * [7 years ago](https://wordpress.org/support/topic/recaptcha-issues-2/)
 * Hi – I’m getting error “Uncaught ReferenceError: grecaptcha is not defined” in
   the F12 console, and have disabled plugins etc, and even excluded the JS file
   from caching and minification.
 * Seems it’s failing here
 *     ```
       		render: function() {
       			if ( ! this.ready ) {
       				grecaptcha.ready( this.onReady.bind( this ) );
       				return;
       			}
       ```
   
 * Any ideas ?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frecaptcha-issues-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [thethemefoundry](https://wordpress.org/support/users/thethemefoundry/)
 * (@thethemefoundry)
 * [7 years ago](https://wordpress.org/support/topic/recaptcha-issues-2/#post-11439458)
 * Hey there, [@mcutting](https://wordpress.org/support/users/mcutting/) 👋
 * Poking around your website, we noticed there are now two more JavaScript errors
   in browser console that doesn’t seem to be coming from HappyForms code. Would
   you mind looking into those?
 * Could you please try deactivating caching plugin in particular and see if it 
   helps? As it turns out, even when JS file is excluded from caching, it can still
   cause troubles like that when compressing other files.
 * Let us know your discoveries! 🙂
    -  This reply was modified 7 years ago by [thethemefoundry](https://wordpress.org/support/users/thethemefoundry/).
 *  Thread Starter [Mark Cutting](https://wordpress.org/support/users/mcutting/)
 * (@mcutting)
 * [7 years ago](https://wordpress.org/support/topic/recaptcha-issues-2/#post-11439492)
 * Hi [@thethemefoundry](https://wordpress.org/support/users/thethemefoundry/). 
   Those errors aren’t related as you say, and I’ll fix them. I already disabled
   the caching plugin, but that didn’t make any difference unfortunately.
 *  Thread Starter [Mark Cutting](https://wordpress.org/support/users/mcutting/)
 * (@mcutting)
 * [7 years ago](https://wordpress.org/support/topic/recaptcha-issues-2/#post-11439544)
 * Found it. Conflict is caused by Complianz Privacy Suite (GDPR/CCPA)
 *  [thethemefoundry](https://wordpress.org/support/users/thethemefoundry/)
 * (@thethemefoundry)
 * [7 years ago](https://wordpress.org/support/topic/recaptcha-issues-2/#post-11441109)
 * [@mcutting](https://wordpress.org/support/users/mcutting/) Got it! Thanks for
   circling back and letting us know 👍

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Recaptcha issues’ is closed to new replies.

 * ![](https://ps.w.org/happyforms/assets/icon-256x256.png?rev=2778164)
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 * 4 replies
 * 2 participants
 * Last reply from: [thethemefoundry](https://wordpress.org/support/users/thethemefoundry/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/recaptcha-issues-2/#post-11441109)
 * Status: resolved